
Senior Business Process Analyst Position
2 weeks ago
Business Process Analyst Role
The primary focus of this position is to capture business requirements, analyze and document business needs. This Business Process Analyst will collaborate with technical teams to ensure alignment with company objectives.
Key Responsibilities:
- Capture business requirement gathering, process mapping, and collaboration with the technical team.
- Analyze and document business requirements for various modules.
- Design and document workflow solutions on ServiceNow and streamline internal organization approval processes.
- Collaborate with cross-functional teams, vendors, and ServiceNow COE.
- Report to the Project Manager or Program Lead for NSC PATH implementation.
- Ensure workflows comply with ServiceNow Development Procedure Best Practices and data security regulations.
- Develop functional specifications and user stories, collaborating with technical teams for system configuration.
Requirements:
- Bachelor's degree in IT, Finance, or Business.
- 3+ years of experience as a Functional Consultant or in similar business process roles.
- Strong understanding of ServiceNow platform and its capabilities.
- ServiceNow certification is an asset.
- Experience in designing and implementing applications.
- Proven working experience with ERP integrated applications.
- Excellent analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
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