Client engagement executive

1 week ago

Singapore NEW HOPE COMMUNITY SERVICES Full time

1. Job Summary As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community. 2. Key Responsibilities Client Supervision Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection. Handle day-to-day general queries from SRSF Programme residents. Assist in the admission and orientation of new SRSF Programme residents. Issue warning letters to residents for non-compliance with SRSF Programme regulations. Make recommendations for the discharge of residents to the Discharge Committee. Conflict Management Manage moderate to significant disputes that may occur between co-living residents. Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB). Workplace Safety and Health Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing. Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.) Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules. Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur. Stakeholder Management Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc. Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals. Support in community and corporate engagement activities / events for community organisations. Support in volunteer activities relating to community and corporate engagement activities / events. Administrative Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations. Ensure collection of SRSF Programme fees by the first week of the month. Support the maintenance and update of Operation SOP Manual (including urine test, etc.) Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme. Implement information / data management system for effective collection and maintenance of client and operational data. Verify statistical collation and review information management system. Others Any other related duties in New Hope CS as assigned by the Reporting Officer. 3. Accountability Reports to Operation Head and Centre Head 4. Competency Requirements Core Competencies Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders. Leadership: Excellent team player with strong leadership and responsibility skills. Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly. Good analytical and problem-solving skills. Self-motivated individual with the ability to work independently. Technical Competencies Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, Power Point, etc.). Education and Experience: Minimum Degree or Diploma in relevant disciplines At least 2 years of relevant working experience in similar sectors Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days. The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment. #J-18808-Ljbffr

  • Client engagement specialist

    4 weeks ago

    Singapore This Is An IT Support Group Full time

    About the Role As a Client Engagement Specialist, you will be a vital link between LXO and our clients, ensuring that client needs are understood, met, and exceeded. You’ll work closely with our events and consultancy teams to develop and maintain strong client relationships, providing a seamless experience and contributing to the company for excellence...

  • Director of Client Engagement

    7 days ago

    Singapore LARK TECHNOLOGIES PTE. LTD. Full time

    LARK TECHNOLOGIES PTE. LTD. is seeking a seasoned Director of Client Engagement to spearhead the Customer Success function for our Lark APAC team.About the RoleThis dynamic role will drive strategic growth, foster exceptional customer experiences, and ensure seamless onboarding, implementation, and training. The ideal candidate will have a proven track...

  • Client Engagement Specialist

    7 days ago

    Singapore GUCCI SINGAPORE PTE LTD Full time

    Job Description:GUCCI SINGAPORE PTE LTD is seeking a highly skilled Client Relation Assistant to join our team. As a key member of our retail team, you will play a vital role in delivering client-centric strategies and actions plans to achieve high levels of client retention and acquisition rates.Key Responsibilities:Collaborate closely with retail teams to...

  • Strategic Client Engagement Lead

    3 weeks ago

    Singapore AIG Full time

    At AIG, we are driving innovation in risk management solutions. This exciting opportunity as a Strategic Client Engagement Lead will allow you to make a significant impact in shaping our approach to client relationships.A Role with Global RelevanceThe Client and Broker Engagement (CBE) team at AIG manages key client relationships across various product...

  • Client Engagement Manager

    1 month ago

    Singapore ASIA GULF CLOUD PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally. Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular...

  • Client Engagement Executive/Manager

    1 month ago

    Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesKey Responsibilities:Client Maintenance: Build and maintain strong relationships with existing corporate clients. Conduct regular check-ins and assessments to ensure client satisfaction and retention. Grow and manage projects with clients to enhance service delivery and client loyalty.Client Sourcing: Identify and target potential...

  • Senior Client Engagement Manager

    3 days ago

    Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    About the Role:Gartner Advisory (Singapore) PTE LTD is seeking a highly skilled Senior Client Engagement Manager to join our team in Singapore.The successful candidate will be responsible for building and managing relationships with clients across various industries, ensuring they receive maximum value from their Gartner subscription.Key Responsibilities...

  • Senior Account Executive

    7 days ago

    Singapore PICO ART INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesSUMMARY:The Assistant Account Manager, Client Engagement will play a crucial role in driving revenue growth and expanding our client base within the events and exhibitions industry.Responsible for managing client relationships and ensuring the successful delivery of events. Working closely with clients to understand their needs and...

  • Business Development Executive

    5 days ago

    Singapore KLS ENGINEERING (PTE. LTD.) Full time

    Job DescriptionWe are seeking a skilled Business Development Executive - Client Engagement Specialist to join our team at KLS ENGINEERING (PTE. LTD.) in Singapore.About the RoleThis is an exciting opportunity to build and maintain strong relationships with clients, ensuring their needs are met and exceeded.Main ResponsibilitiesServe as the primary point of...

  • Client Engagement Specialist

    3 weeks ago

    Singapore Aureus Group Pte Ltd Full time

    Company: Aureus Group Pte. LtdPosition: Client Engagement SpecialistLocation: SingaporeCompensation: $3000 /month About Aureus Group Established in September 2013, Aureus Academy is Singapores leading music school, with over 18,000 students enrolled. Specializing in individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more,...

  • Client Engagement Executive

    5 months ago

    Singapore NEW HOPE COMMUNITY SERVICES Full time

    Roles & Responsibilities1. Job SummaryAs the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and...

  • Client Engagement Specialist

    3 weeks ago

    Singapore Aureus Group Pte Ltd Full time

    Company: Aureus Group Pte.LtdPosition: ClientEngagement SpecialistLocation: SingaporeCompensation: $3000/month About AureusGroup Established in September 2013, Aureus Academy is Singapore’sleading music school, with over 18,000 students enrolled.Specializing in individually tailored piano lessons, violinlessons, drum lessons, voice lessons, and more,...

  • Manager, client broker engagement

    1 month ago

    Singapore American International Group Full time

    Manager, Client Broker Engagement At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager, Client Broker Engagement, to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Client Broker Engagement Our Client and Broker Engagement...

  • Strategic Client Engagement Director

    3 weeks ago

    Singapore Fujitsu Full time

    About FujitsuWe leverage technology to create better, happier lives at Fujitsu. As a global leader in technology and business solutions, we help transform organizations and improve the world around us.Our Enterprise Technology Program is responsible for leading large-scale deployments of solutions to various customers. You will be self-motivated and have a...

  • Senior Client Engagement Manager

    7 days ago

    Singapore NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesSenior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:Project Leadership and Strategy Implementation: Define, plan, and manage complex, integrated project workstreams across key strategic opportunities. Lead project planning, scheduling, and coordination to ensure...

  • Client engagement lead

    1 month ago

    Singapore Rajah & Tann Technologies Pte. Ltd. Full time

    Introduce our suite of solutions and service capabilities to prospective clients. Close sales engagements with customers by gaining commitment to implement RTT solutions. Work closely with stakeholders to develop and implement our business development and marketing strategies/plans. Support/manage assigned engagements in a post-sales support capacity....

  • Strategic Client Engagement Manager

    3 days ago

    Singapore WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD. Full time

    We are seeking a highly skilled Senior Client Manager to join our team at WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD.Job SummaryThis is an excellent opportunity for a seasoned professional to leverage their expertise in client management, stakeholder engagement, and strategic planning to drive business growth and success.Key ResponsibilitiesThe ideal...

  • Executive Secretary for Client Engagement

    3 days ago

    Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Job OpportunityACHIEVE CAREER CONSULTANT PTE LTD is seeking an exceptional Executive Secretary to join our team. As a key member of our staff, you will be responsible for providing exceptional client service and support.About the RoleSalary: SGD 35,000 - SGD 45,000 per annumWe are looking for a highly skilled and experienced Receptionist to provide...

  • Vice president | innovation engagement lead, strategic planning | hybrid

    4 weeks ago

    Singapore GatedTalent - Connecting Top Executive Search Firms And Executives Full time

    An organization is seeking a future team member for the role of Innovation Engagement Lead to join our APAC Innovation team. This role is in Singapore with a hybrid work model.The Innovation Engagement Lead will play a pivotal role in driving successful innovation activities across our global footprint. You will engage cross-functional teams, service...

  • Client Engagement Support Specialist.

    3 months ago

    Singapore LIVEGROWPROSPER Full time

    Roles & ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Client Engagement Support Specialist. In this role, you will be responsible for assisting in building and maintaining strong client relationships by addressing inquiries, coordinating communication, and ensuring client satisfaction throughout their...