Senior Client Engagement Manager

1 week ago

Singapore NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Senior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:


Project Leadership and Strategy Implementation:

  • Define, plan, and manage complex, integrated project workstreams across key strategic opportunities.
  • Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
  • Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
  • Have a detailed understanding of the project budget and its drivers, while ensuring adherence to it.
  • Be actively involved in contract negotiations along with legal teams to ensure adherence to internal policies, procedures as well as relevant laws and regulations.
  • Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.

Executive Communication and Reporting:

  • Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
  • Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.
  • Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.

Stakeholder Engagement and Team Collaboration:

  • Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
  • Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
  • Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and other points of escalations will be discussed.
  • Provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance.

Continuous Improvement and Innovation:

  • Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
  • Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

  • Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.
  • Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of milestones and contract execution.

Basic Qualifications

  • Bachelor’s degree with 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry
  • Good understanding of the various trade products and/or processes in the transaction banking space
  • Demonstrated leadership in technical product or program management, with the ability to guide strategic initiatives.
  • Prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules.
  • Prior experience developing high quality customer-facing presentations
  • Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.

Preferred Qualifications

  • Advanced project management certifications, such as PMP, Agile, or equivalent.
  • 5+ years of experience in a role which requires regular client interactions
  • Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.
  • Track record of driving innovation at a strategic level within large organizations.
  • Superior written and oral communication skills, particularly in executive settings.

The work location will be in the Changi Business Park, Singapore.


Tell employers what skills you have

Team Collaboration
Leadership
Oral Communication Skills
Agile
Transparency
Risk Management
Stakeholder Engagement
Program Management
Project Management
PMP
Strategy Implementation
Accountability
Scheduling
Project Delivery
Financial Services

  • Senior Client Engagement Manager

    10 hours ago

    Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    Unlock Career Opportunities with Gartner AdvisoryGARTNER ADVISORY (SINGAPORE) PTE LTD seeks a seasoned Senior Client Engagement Manager to lead client relationships in the ANZ, Southeast Asia, and South Korea region. This role involves developing and managing relationships with clients across various industries, ensuring they derive maximum value from their...

  • Senior Client Engagement Manager

    3 days ago

    Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    About the Role:Gartner Advisory (Singapore) PTE LTD is seeking a highly skilled Senior Client Engagement Manager to join our team in Singapore.The successful candidate will be responsible for building and managing relationships with clients across various industries, ensuring they receive maximum value from their Gartner subscription.Key Responsibilities...

  • Community Engagement Manager

    7 days ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Job OverviewSASCO Senior Citizens' Home seeks a highly skilled Community Engagement Manager to join our team. The successful candidate will be responsible for managing volunteers and stakeholders, coordinating programs and events, and supporting the Community Engagement department with various tasks.Key Responsibilities:Coordinate volunteer activities and...

  • Senior Engagement Coordinator

    5 days ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    About the Role We are seeking a highly motivated and organized Senior Engagement Coordinator to join our team at SASCO Senior Citizens' Home. As a key member of our Community Engagement department, you will play a vital role in managing volunteers and stakeholders, as well as developing and implementing community engagement programs. Key...

  • Senior Client Engagement Specialist

    3 days ago

    Singapore I.R.B. LAW LLP Full time

    Job SummaryWe are seeking a highly motivated and results-driven Senior Client Engagement Specialist to join our team at I.R.B. LAW LLP.

  • Executive - community engagement

    1 week ago

    Singapore SASCO Senior Citizens’ Home Full time

    Working Location: Hong San Terrace Job Purpose The jobholder is primarily responsible for the management of volunteers and stakeholders, delegating them to our sheltered home, daycare centres, and activity ageing centre as well as seniors living in the community. He / She will manage the volunteer skill-upgrading programme and support the Community...

  • Strategic Client Engagement Manager

    3 days ago

    Singapore WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD. Full time

    We are seeking a highly skilled Senior Client Manager to join our team at WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD.Job SummaryThis is an excellent opportunity for a seasoned professional to leverage their expertise in client management, stakeholder engagement, and strategic planning to drive business growth and success.Key ResponsibilitiesThe ideal...

  • Community Engagement Officer

    3 days ago

    Singapore SASCO SENIOR CITIZENS' HOME Full time

    We are seeking a highly motivated and detail-oriented Community Engagement Officer to join our team at SASCO Senior Citizens' Home. The ideal candidate will have a university degree, strong communication and interpersonal skills, and experience in volunteer/stakeholder management.Job OverviewThe Community Engagement Officer will be responsible for managing...

  • Client Engagement Manager

    1 month ago

    Singapore ASIA GULF CLOUD PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally. Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular...

  • Senior consultant/engagement manager

    1 month ago

    Singapore Absoluteeldercare Full time

    Engagement Manager - Life Sciences - Medical Devices Our Client My Client is a boutique Lifescience consulting firm. Their dedicated team of experts collaborates with top-tier clients to drive innovation, optimize operations, and shape the future of healthcare. They are seeking a highly motivated and experienced Senior Consultant/Engagement Manager to join...

  • Client engagement specialist

    4 weeks ago

    Singapore This Is An IT Support Group Full time

    About the Role As a Client Engagement Specialist, you will be a vital link between LXO and our clients, ensuring that client needs are understood, met, and exceeded. You’ll work closely with our events and consultancy teams to develop and maintain strong client relationships, providing a seamless experience and contributing to the company for excellence...

  • Senior sales manager

    1 month ago

    Singapore PARK Senior Villas Chandler Full time

    We are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...

  • Manager, client broker engagement

    1 month ago

    Singapore American International Group Full time

    Manager, Client Broker Engagement At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager, Client Broker Engagement, to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Client Broker Engagement Our Client and Broker Engagement...

  • Senior Client Engagement Specialist

    3 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Persolkelly Singapore Pte. Ltd., a leading recruitment agency, seeks a seasoned Client Engagement Specialist to spearhead our sales efforts in Singapore.Job DescriptionThe ideal candidate will possess exceptional communication and interpersonal skills to build strong relationships with clients and drive business growth. Key responsibilities...

  • Senior sales manager

    3 weeks ago

    Singapore PARK Senior Villas Chandler Full time

    We are looking for Senior Sales Managers for our client in Singapore!Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business growth...

  • Senior client manager

    1 month ago

    Singapore Endava Limited Full time

    Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive...

  • Senior Client Manager

    1 week ago

    Singapore WAGGENER EDSTROM WORLDWIDE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob ResponsibilitiesClient Engagement: Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors Manage & grow senior-level client relationships Assure internal & external stakeholders are aligned Strategic direction on accounts, keeping clients informed of account direction and maintaining...

  • Senior client manager

    3 weeks ago

    Singapore Endava Limited Full time

    Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive...

  • Client Engagement Specialist

    3 weeks ago

    Singapore Aureus Group Pte Ltd Full time

    Company: Aureus Group Pte. LtdPosition: Client Engagement SpecialistLocation: SingaporeCompensation: $3000 /month About Aureus Group Established in September 2013, Aureus Academy is Singapores leading music school, with over 18,000 students enrolled. Specializing in individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more,...

  • Client Engagement Executive/Manager

    1 month ago

    Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesKey Responsibilities:Client Maintenance: Build and maintain strong relationships with existing corporate clients. Conduct regular check-ins and assessments to ensure client satisfaction and retention. Grow and manage projects with clients to enhance service delivery and client loyalty.Client Sourcing: Identify and target potential...