Client Engagement Executive/Manager
4 days ago
Key Responsibilities:
Client Maintenance:
- Build and maintain strong relationships with existing corporate clients.
- Conduct regular check-ins and assessments to ensure client satisfaction and retention.
- Grow and manage projects with clients to enhance service delivery and client loyalty.
Client Sourcing:
- Identify and target potential corporate clients through market research and networking.
- Develop and implement strategies to acquire new corporate clients.
- Prepare and present proposals tailored to the needs of prospective clients.
Engagement and Networking:
- Connect and engage effectively with clients, building rapport and trust.
- Attend industry events and networking functions to promote the company and establish new connections.
- Participate in client dinners at least twice a week to strengthen relationships.
Collaboration:
- Work closely with team members to align strategies and optimize client offerings.
- Coordinate with internal teams to ensure client needs are met efficiently.
Reporting:
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Prepare regular reports on client acquisition and retention metrics for management review.
Qualifications:
- Proven experience in client relations, sales, or business development.
- Strong customer service and interpersonal skills.
- Proficient in Excel and CRM software.
- Excellent verbal and written communication skills.
- Presentable appearance and professionalism in client interactions.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
Tell employers what skills you have
CRM
Market Research
Business Intelligence
Ability To Work Independently
Interpersonal Skills
Business Strategy
B2B
Networking
Business Process
Customer Service
Business Development
Sourcing
Media Relations
Service Delivery
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