Exceptional Guest Experience Specialist

4 days ago

Singapore beBeeGuestExperience Full time

Job Description

We are seeking a highly skilled Guest Experience Manager to join our team. As a key member of our front office staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.

Your primary duties will include:

  • Meet and Greet
  • Solving Guest Challenges
  • Upgrading or Promoting Hotel Services and Amenities
  • Ensuring Quality Service is Provided to Guests
  • Managing the Front Desk
  • Providing Excellent Customer Service

You will also be responsible for training new staff members, conducting pre-shift briefings, and coordinating with other departments to ensure seamless service delivery.

We are looking for someone with excellent communication skills, a passion for delivering exceptional guest service, and the ability to work under pressure.

Required Skills and Qualifications

To succeed in this role, you should possess the following skills and qualifications:

  • At least 2 years of previous experience in the hotel industry
  • Calm, efficient, resourceful, and organized
  • Excellent personal presentation and communication skills
  • Able to listen and respond to demanding guest needs
  • Accountable and resilient
  • Ability to work under pressure

Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and development.

About Us

We are a leading hospitality company with a global presence. Our vision is to fill the earth with the light and warmth of hospitality, and we strive to create remarkable experiences for our guests every day.

  • Exceptional Guest Experience Specialist

    6 days ago

    Singapore beBeeGuestExperience Full time $35,000 - $45,000

    Exceptional Guest Experience SpecialistAbout This RoleWe are seeking a highly skilled and dedicated individual to join our team as an Exceptional Guest Experience Specialist.Job DescriptionPerform timely and accurate check-ins and check-outs, ensuring a seamless guest experience.Enter all reservations correctly, verifying details for accuracy.Handle guest...

  • Exceptional Guest Experience Specialist

    7 days ago

    Singapore beBeeHospitality Full time $35,000 - $45,000

    Guest Experience Specialist">We're seeking a skilled and charismatic Guest Experience Specialist to join our team. This role is crucial in delivering exceptional service to our guests, setting the tone for an unforgettable experience.">">Manage reservations, ensuring seamless communication with guests and staff;">Greet guests promptly and warmly, making them...

  • Deliver Exceptional Guest Experience

    4 days ago

    Singapore beBeeService Part time $14,000 - $25,000

    Guest Service Specialist RoleAs a Guest Service Specialist, you will provide exceptional guest experience by initiating interaction and delivering top-notch service. You will also be responsible for encouraging guests to pose for photographs, processing and compiling finished products for sale, handling cashiering duties, and preparing the site for daily...

  • Ambassador of Exceptional Guest Experiences

    7 days ago

    Singapore beBeeGuest Full time $3,000 - $4,500

    Job Title:Chief Service AmbassadorJob Description:We are seeking a skilled and experienced Guest Experience Specialist to join our team at Tanjong Beach Club. As a key member of our service team, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.The successful candidate will have a passion for...

  • Ambassador for Exceptional Guest Experiences

    2 days ago

    Singapore beBeeService Full time $3,500 - $4,500

    Job Overview:We are seeking a professional to take on the role of a Guest Experience Specialist, responsible for delivering an exceptional level of service to our esteemed guests.The successful candidate will be an integral part of our Rooms Division team, ensuring seamless and efficient operation of the executive floor and lounge. This individual must...

  • Exceptional Guest Experience Specialist

    2 weeks ago

    Singapore beBeeService Full time $4,000 - $6,000

    Senior Guest Service Executive Job DescriptionWe are seeking a highly motivated and customer-focused individual to deliver exceptional guest service and ensure memorable stays for our guests.Key Responsibilities:Guest ServiceProvide courteous and efficient service to all guests, responding promptly to their requests and resolving any issues in a timely...

  • Exceptional Guest Experience Specialist

    2 weeks ago

    Singapore beBeeHospitality Full time $2,500 - $3,500

    Senior Guest Service Assistant Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Senior Guest Service Assistant at Village Hotel Changi. The successful candidate will be responsible for providing exceptional guest services, responding efficiently and tactfully to guests' complaints, requests and enquiries.Work...

  • Exceptional Guest Experience Specialist

    3 days ago

    Singapore beBeeCustomer Full time $4,000 - $6,000

    Delighting Our GuestsWe are committed to creating unforgettable experiences for our guests. As a key member of our team, you will be responsible for ensuring that every interaction with our guests is nothing short of exceptional.Your primary goal will be to collect and accurately record guest preferences, and then act upon them in a way that delights our...

  • Exceptional Guest Experience Expert

    4 days ago

    Singapore beBeeHospitality Full time $1,800 - $2,500

    Job Title: Hospitality Support Specialist Job Overview This role involves providing exceptional guest experiences as a Room Attendant. The ideal candidate will have a strong attention to detail and be able to maintain high standards of cleanliness and organisation.Responsibilities:Replenish room amenities as and when necessary, ensuring that all guests have...

  • Exceptional Guest Experience Specialist

    1 week ago

    Singapore beBeeGuestExperience Full time $40,000 - $60,000

    Job DescriptionWe are seeking a highly skilled Guest Experience Manager to join our team. As a key member of our front office staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.Your primary duties will include:Meet and GreetSolving Guest ChallengesUpgrading or Promoting Hotel Services and...