Travel retail sales manager

5 days ago

Singapore This Is An IT Support Group Full time

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.Headquartered in Milan, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries, and employs approximately 4,000 people.Shares of the parent company Davide Campari - Milano N. V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.General Description Of The RoleCampari Group is seeking to strengthen its APAC Global Travel Retail Team to further boost growth in this key channel and region. Within Campari, GTR serves as “the window to the world,” where we showcase our brands in the right locations, targeting the appropriate demographics and adhering to global guidelines and standards. The GTR team is responsible for planning, securing, executing/maintaining and analyzing the brand presence and brand sales of a select Campari Portfolio within the channel (airport ecosystems, downtown DF, cruise, airlines and borders) in collaboration with our retail and distribution partners.Mission/ObjectivesThe GTR Field Sales Manager plays a vital role in supporting the implementation of ongoing strategic initiatives by brand, key customer and by sub-channel. As the owner of the final stages in the ‘shopper’s path to purchase’, the manager needs to build a team network among the front-line staff, engaging them with our brands and empowering them to represent our products effectively. The role involves day-to-day management of existing GTR accounts across various geographies, ensuring proper support for activities aimed at improving business growth and brand health results. The manager needs to add value and insight to ongoing plans, polish all sales drivers and strengthen Campari GTR’s position in our partners' value chain.Key Responsibilities And ActivitiesCustomer Relationship Management:
Maintain smooth day-to-day relationships with key customers, including front-line store-level interactions.
Support the commercial and CCM regional teams in account management.
Field Support:
Translate yearly plans and quarterly review action points into operational execution.
Ensure excellence in regional agreements, including in-store visibility, product placement, pricing, range, stewardship and promotional activity.
Business Planning:
Provide inputs and add value to ongoing reporting processes.
Contribute front-line insights to ongoing reporting processes, quarterly customer reviews, and our mid-to-long-term business plans.
Monitor progress reports, identify additional opportunities, track competitor activity, and address areas of concern.
Data Analysis and Presentation:
Analyze sales and depletion data from multiple sources.
Construct and present results to internal and external stakeholders.
Knowledge Bank:
Understand the current customer’s retail environment and processes.
Gain insights into shopper behavior, brand/product performance, and merchandising opportunities at the point of purchase/consumption.
Share ongoing learning with the team to enhance business offerings.
Brand Ambassador:
Acquire in-depth understanding and knowledge of product categories and brands.
Understand shopper needs and behaviors.
Facilitate brand training and build strong relationships with store managers, promoters, and brand ambassadors.
Key RelationshipsInternal:
GTR: Sales, Marketing and Trade Marketing, Campari Brand ambassadors, Supply Chain, Domestic colleagues, Capability and Legal.
External:
Promotions Managers, Category Assistants, Retail Managers at the stores, Merchandising Managers, Front-line staff, Agencies, Distribution partners, GTR colleagues.
Experience & Education4 years of field sales experience, with at least 2 years within the GTR.
Track record of developing effective business partnerships.
Experience in working remotely/self-management.
Experience in managing a group of accounts or Key retail groups.
International mindset with exposure to different cultures.
University degree or equivalent professional qualification.
English and Mandarin.
A passion for dark spirits (whisky and Cognac) would be beneficial.
Functional And Technical SkillsProven commercial understanding, sales & negotiation foundation skills, with a balance between brand building and sales performance.
Project management and presentation preparation and delivery.
Effective time management and prioritization.
Analytical skills and ability to extract key insights from varied data sources.
Team player.
Proficient in Microsoft Office.
Highly organized and motivated.
Other RequirementsFlexibility to balance working across multiple APAC time zones.
Availability to travel, mainly within the region, and spend approximately 60% of time in the field with retailers, distributors, and key stakeholders.
No convictions or records that may prevent airport passes from being offered.
Comfortable and responsible working with alcohol.
Our commitment to Diversity & Inclusion:At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.
#J-18808-Ljbffr

  • Retail Sales Associate

    3 weeks ago

    Singapore LOTTE Travel Retail Singapore Full time

    **Retail Sales Associate Job Description at LOTTE Travel Retail Singapore**Key Responsibilities:Ensure day-to-day retail operations and sales achievement of given targets are metCommunicate ongoing promotions and offers to customersPromote excellent customer service and experienceAdhere to duty roster and assignments given by supervisors/managersRepresent...

  • Retail Sales Ambassador

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Retail Sales Ambassador**Role Summary:** We are seeking an enthusiastic and customer-focused Retail Sales Ambassador to join our team at LOTTE Travel Retail Singapore. As a key member of our sales team, you will be responsible for delivering exceptional customer service and achieving sales targets in a fast-paced retail environment.**Responsibilities:Provide...

  • Product Assistant

    3 weeks ago

    Singapore LOTTE Travel Retail Singapore Full time

    About this RoleWe are seeking a Product Support Assistant to join our team at Lotte Travel Retail Singapore.Key ResponsibilitiesReceiving and processing incoming stockAssisting in the transfers and returns of outgoing stocksDelivering duty-free orders to departure gate hold roomsAssisting in maintaining display stocks at storesSupporting IShop Changi...

  • Retail Operations Manager

    3 weeks ago

    Singapore LOTTE Travel Retail Singapore Full time

    About the RoleRetail supervisors play a crucial role in the success of our company by overseeing store operations, managing teams, and driving sales growth. We are seeking a highly motivated and experienced Retail Supervisor to join our team at LOTTE Travel Retail Singapore. Key Responsibilities Develop and implement store operations plans to drive sales...

  • Retail Operations Manager

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Job Title: Retail Operations ManagerWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at LOTTE Travel Retail Singapore.

  • Customer Service Ambassador for LOTTE Travel Retail Singapore

    5 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    About the RoleWe are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Ambassador at LOTTE Travel Retail Singapore.Key Responsibilities:To provide exceptional customer service experience, driving sales through engagement, suggestive selling, and product knowledge.Greet and receive customers in a welcoming...

  • Retail Sales Associate

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    We are seeking a skilled Retail Sales Associate to join our team at LOTTE Travel Retail Singapore. As a customer-focused professional, you will be responsible for managing all transactions with customers accurately and efficiently.Key Responsibilities:Manage customer transactions using point-of-sale systemsProcess cash and card payments securelyResolve...

  • Airport Retail Team Lead

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    We are seeking a highly skilled and experienced retail leader to join our team as an Airport Retail Team Lead at LOTTE Travel Retail Singapore. About the RoleThis is a key position that oversees the daily operations of our retail stores located in Changi Airport, ensuring exceptional customer service and sales performance.Key Responsibilities:Develop and...

  • Retail Operations Lead

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Job OverviewLotte Travel Retail Singapore is seeking a highly motivated and experienced Retail Supervisor Trainee to join our team. As a key member of our operations team, you will play a crucial role in driving sales growth and improving customer satisfaction.About the RoleWe are looking for a talented individual who can lead by example and excel in...

  • Diplomatic Sales Professional

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    At LOTTE Travel Retail Singapore, we're seeking a talented individual to join our team as a Diplomatic Sales Professional.The successful candidate will be responsible for delivering exceptional customer experiences, providing personalized product recommendations, and building strong relationships with travelers. To succeed in this role, you'll need excellent...

  • Retail Management Specialist

    4 weeks ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job Summary:We are seeking a highly motivated and organized Retail Management Specialist to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. As a Retail Management Specialist, you will be responsible for leading and managing a team of retail associates, developing and implementing operations plans, and ensuring the execution of those plans. Key...

  • Retail Cashier Associate

    7 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Job Summary:Cash Collection and Customer Service Specialist is a crucial role at LOTTE Travel Retail Singapore, where you will be responsible for ensuring the smooth and efficient operation of our dining facilities.Key Responsibilities:Manage Cash and Sales Transactions: Accurately handle cash and sales transactions, including promoting services, improving...

  • Retail Associate

    7 months ago

    Singapore SHILLA TRAVEL RETAIL PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Be a Shilla ambassador and portray a professional and customer oriented image at all times. Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise. Recognize sale opportunities when dealing with customers and be able to...

  • Part-time Sales Support Associate

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    About UsLOTTE Travel Retail Singapore is a leading retailer in the travel industry, offering a wide range of products to customers.

  • Sales Consultant

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Join LOTTE Travel Retail Singapore as a Sales Consultant - Customer Experience Specialist and take the first step towards an exciting career in retail.About the RoleWe are seeking highly motivated and customer-focused individuals to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences, achieving sales...

  • Travel Consultant

    2 weeks ago

    Singapore TIRUN TRAVEL MARKETING PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Schedule: The position operates on a five-day work week. An off-day during the weekdays is granted for every weekend day worked.Position OverviewThis role represents a dynamic opportunity for a customer-centric professional to deliver superior travel services through comprehensive customer engagement, strategic...

  • Travel Retail Sales Manager

    4 weeks ago

    Singapore CAMPARI SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesGeneral Description of the RoleCampari Group is seeking to strengthen its APAC Global Travel Retail Team to further boost growth in this key channel and region. Within Campari, GTR serves as “the window to the world,” where we showcase our brands in the right locations, targeting the appropriate demographics and adhering to global...

  • Senior Product Merchandising Manager

    6 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    Role Overview:LOTTE Travel Retail Singapore is seeking a highly skilled and experienced Senior Product Merchandising Manager to join our team. This is an exciting opportunity for a motivated individual to contribute to the success of our business.

  • Retail Associate

    4 weeks ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Responsible for day-to-day retail operations & sales achievement of given target Communicate to customers about on-going promotions & offers Promote first class service excellence & customer experience at all times Adhere to duty roster & assignments given by the Supervisors/Managers Be the company’s front...

  • Sales Associate

    4 weeks ago

    Singapore SHILLA TRAVEL RETAIL PTE. LTD. Full time

    Key Responsibilities:As a Sales Associate at SHILLA TRAVEL RETAIL PTE. LTD., you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:Embodying a professional and customer-oriented image at all times.Welcoming every customer and elevating their experience through excellent customer service, product...