Customer care officer
4 weeks ago
Customer Care Executive (1 year direct contract) Date: Apr 2, 2024, 4:24:14 AM Company: Consumer Operations (TL000400) Job Requisition ID: 157049 NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. We’re searching for a Customer Care Officer to be part of our diverse team of talent here at NCS If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you What we seek to accomplish together: Act as the first point of contact for all customer inquiries via phone, email, and chat. Respond to customer inquiries promptly and professionally, and escalate any complex issues to the appropriate department or senior staff member. Handle customer complaints and concerns, and work to resolve them in a timely and satisfactory manner. Keep accurate records of customer interactions, including complaints and resolutions, and update customer records as necessary. Provide product information and technical assistance to customers as required. Maintain a high level of knowledge about our products and services, and stay up-to-date with industry trends and best practices in customer care. A little about you: Minimum 'N' level, Nitec, Higher Nitec and above Able to communicate effectively and fluently. Willing to commit to alternate half day Saturday. We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated. #J-18808-Ljbffr
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Customer Care Consultant
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeAbout the RoleAs a Customer Care Consultant at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and service-oriented individual to join our team.Key ResponsibilitiesReservations Management: Process reservation requests, manage booking inquiries, and...
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Executive, customer service
4 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Care Officer
13 hours ago
Singapore POINT ONE TECHNOLOGY PTE. LTD. Full time $2,000 - $2,500We are looking for a dedicated Customer Care Officer to join our team. As the first point of contact for our valued customers, you will handle inquiries, resolve complaints, and ensure a seamless customer experience. If you thrive on problem-solving and enjoy helping others, this role is for you!Key Responsibilities:Respond to customer inquiries via phone,...
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Respite Care Assistant
4 weeks ago
Singapore ACTIVE GLOBAL RESPITE CARE PTE. LTD. Full timeAbout Active Global Respite CareWe are a leading provider of home care services, dedicated to delivering high-quality support to individuals in need. Our team is passionate about making a difference in the lives of our clients, and we're looking for like-minded individuals to join us.Job Title: Respite Care Assistant - Customer Service and AdministrationWe...
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Customer Care Officer
2 weeks ago
Singapore JCO JEWELRY PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Management and processing of international customer orders, inquiries, feedback. Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner. Coordinate with and provide...
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Customer Care Officer
3 months ago
Singapore JCO JEWELRY PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Management and processing of international customer orders, inquiries, feedback. Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner. Coordinate with and provide...
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Customer Service and Sales Representative
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...
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Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...
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Customer Service Officer
4 weeks ago
Singapore BEIJING 101 HAIR CARE PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at BEIJING 101 HAIR CARE PTE. LTD. in a full-time capacity.Job ResponsibilitiesProvide exceptional front office reception and administration support to our clients and colleagues.Greet customers, respond to their inquiries, and handle customer service requests with...
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Care Specialist
4 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Care Consultant to join our team at AGENCY FOR INTEGRATED CARE PTE. LTD.Salary:The estimated salary for this role is SGD 60,000 - SGD 80,000 per annum, depending on experience.Job DescriptionThis role involves conducting assessments of client care needs in various settings, such as home, hospitals, and...
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Care Consultant
4 months ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner Manage the day-to-day AIC Link operations to deliver prompt and quality customer service Engage client/caregiver in...
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Care Consultant
2 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner Manage the day-to-day AIC Link operations to deliver prompt and quality customer service Engage client/caregiver in...
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Care Professional
3 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeAgency for Integrated Care Pte. Ltd.A Leading Provider of Community Health ServicesAbout the Role:Are you a dedicated healthcare professional seeking a challenging role? Do you have a passion for delivering quality care services to individuals in need?We are looking for a Care Consultant to join our team at Agency for Integrated Care Pte. Ltd., a leading...
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Senior Social Care Professional
2 months ago
Singapore ABER CARE PTE. LTD. Full timeAbout the RoleWe are seeking a skilled Senior Social Worker to join our team in the North-East Region. As a Senior Social Worker, you will be responsible for evaluating and assessing the specific care requirements of individual elderly and developing care plans tailored to their needs.Key ResponsibilitiesEvaluate and assess the specific care requirements of...
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Care Case Manager
4 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeJob Title: Care Case ManagerEstimated Salary: SGD 5,500 - 6,500 per monthAbout the Job:At AGENCY FOR INTEGRATED CARE PTE. LTD., we are seeking a skilled Care Case Manager to join our team.Your primary responsibility will be to facilitate referrals and link clients to suitable services/care settings in a timely manner. You will work closely with clients,...
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Care Support Coordinator
4 weeks ago
Singapore ACTIVE GLOBAL RESPITE CARE PTE. LTD. Full timeWe are seeking an experienced and dedicated individual to join our team as a Care Support Coordinator.About UsACTIVE GLOBAL RESPITE CARE PTE. LTD. is a leading provider of home care services, committed to delivering high-quality care and support to our clients.Job SummaryThe successful candidate will be responsible for coordinating and administering the care...
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Cartrack | Customer Care Officer
1 week ago
Singapore Cartrack Full timeAbout the job Customer Care Officer (Singapore)Responsibility Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartracks position as the technology partner of choice. Train customers on how to derive the most value from our Software-as-a-Service...
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Care Coordinator Professional
3 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeJob SummaryWe are seeking a skilled and compassionate Care Consultant to join our team at AGENCY FOR INTEGRATED CARE PTE. LTD.Salary: $6,000 - $8,000 per monthAbout the RoleThe successful candidate will be responsible for assessing client care needs in various settings, managing daily operations, and delivering high-quality customer service.Key...
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Customer Care Officer
2 months ago
Singapore EDUGROVE MANDARIN ENRICHMENT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesMultiple work locations at Pasir Ris, Tampines, Katong, Ang Mo Kio, Woodleigh, Sengkang, and Choa Chu KangJob Highlights We offer attractive salary and incentives We provide opportunities for career advancement We provide healthcare and medical benefitsJob DescriptionIf you have a warm personality, value good customer service,...
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Customer Care Officer
2 weeks ago
Singapore EDUGROVE MANDARIN ENRICHMENT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesMultiple work locations at Pasir Ris, Tampines, Katong, Ang Mo Kio, Woodleigh, Sengkang, and Choa Chu KangJob Highlights We offer attractive salary and incentives We provide opportunities for career advancement We provide healthcare and medical benefitsJob DescriptionIf you have a warm personality, value good customer service,...