Care Specialist
6 days ago
We are seeking a highly skilled Care Consultant to join our team at AGENCY FOR INTEGRATED CARE PTE. LTD.
Salary:The estimated salary for this role is SGD 60,000 - SGD 80,000 per annum, depending on experience.
Job DescriptionThis role involves conducting assessments of client care needs in various settings, such as home, hospitals, and institutions, to facilitate referrals and connect clients with suitable services or care settings in a timely manner.
- Manage daily operations to deliver prompt and quality customer service
- Engage clients and caregivers to identify care needs and wishes, develop care plans, and link clients to service provision
- Assess and match relevant financial schemes and facilitate applications to support client care expenses
- Solicit feedback from clients and caregivers to review service standards and improve customer satisfaction
- Liaise with hospitals, referring entities, and service providers to facilitate client placements
- Participate in case discussions and client/family conferences with relevant stakeholders
- Contribute to initiatives and projects
Requirements:
- Professional qualification in Nursing or Allied Health disciplines relevant to the job
- At least 3 years of experience in related fields in acute and/or community healthcare settings in Singapore
- Knowledge in geriatrics, community services, and financial schemes will be an advantage
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Good problem-solving skills and attention to detail
- Proactive work attitude with good interpersonal, communication, and organizational skills
- Ability to work effectively and harmoniously with internal and external stakeholders
- Carry out comprehensive assessments of client care needs
- Develop and implement effective care plans
- Provide excellent customer service
- Maintain accurate records and documentation
As a Care Consultant at AGENCY FOR INTEGRATED CARE PTE. LTD., you can expect a dynamic and challenging work environment that offers opportunities for growth and development.
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