Senior duty manager
6 days ago
Job Description
Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.KEY RESPONSIBILITIES:Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.Observing and directing personnel when necessary on the following:Allocating and processing of guest roomsMeeting and escorting VIP guestsGiving general information, assistance to guestsMonitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.Conduct Room Inspections with particular emphasis on cleanliness and standard set up.Carry out site inspection of other hotel areas regularly.Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.Effectively handle all guest complaints with tact and diplomacy.Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.#J-18808-Ljbffr
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Senior sales manager
3 weeks ago
Singapore PARK Senior Villas Chandler Full timeWe are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...
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Duty manager
6 days ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeResponsibilitiesManage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.Provide supervision, training, motivation, and coaching to the Front Desk staff.Facilitate effective communication and coordination of daily operations among all...
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Duty Manager
2 months ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeRoles & ResponsibilitiesResponsibilities Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation. Provide supervision, training, motivation, and coaching to the Front Desk staff. Facilitate effective communication and coordination of daily...
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Senior sales manager
3 days ago
Singapore PARK Senior Villas Chandler Full timeWe are looking for Senior Sales Managers for our client in Singapore!Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business growth...
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Duty Manager
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Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room RatesWe are looking for Duty Manager to join our teamAs a Duty Manager, we rely on you to: Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office...
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Duty manager
6 days ago
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Senior Social Worker
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Senior Product Manager, Token Listing
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Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeRoles & ResponsibilitiesThe Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or...
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Duty Manager
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Singapore MANDAI RESORTS PTE. LTD. Full timeRoles & ResponsibilitiesMain Duties and ResponsibilitiesThe Duty Manager is instrumental in ensuring the smooth operations of our Resort. Liaising with our front desk and coordinating with our various departments, the Duty Manager is key to delivering the exceptional levels of service expected of our Brand. The incumbent will also be responsible for making...
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Duty manager
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Singapore HOTEL GRAND PACIFIC Full timeResponsibilities: Support Front Office Manager to supervise and coordinate front office operations Manage service recovery for escalated guests’ concerns and feedback Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction Collaborate with various departments on guests’ special requirements and...
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Duty manager
5 days ago
Singapore Paradox Clarke Quay Pte. Ltd. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office operations and provide guidance to the Duty Manager for daily operational needs. Conduct daily briefings and deliver important messages from management to the...
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Duty Manager
2 months ago
Singapore HOTEL GRAND PACIFIC Full timeRoles & ResponsibilitiesResponsibilities: Support Front Office Manager to supervise and coordinate front office operations Manage service recovery for escalated guests’ concerns and feedback Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction Collaborate with various departments on guests’...
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Duty Manager
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Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full timeRoles & ResponsibilitiesBenefits: Flexible Benefits Learning and Development Opportunities F&B Staff DiscountOperation: To assist with all departments when necessary To assume responsibility for the running of the Hotel in the absence of senior management To coordinate guests and staff during an emergency and have good knowledge of fire procedures To...
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Duty Manager
4 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesJob OverviewA coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office...
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Duty Manager
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Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to: meets or...