Well-being Partnership and Operations Lead, Trust

2 weeks ago

Singapore TikTok Full time

Role
Well-being Partnership and Operations Lead, Trust & Safety
About the Team: Our Global Wellbeing (GW) Team is responsible for the development, implementation and measurement of global wellbeing programs for all Trust & Safety teams. These programs are designed to support and promote positive physical and psychological health, as well as healthy working environments, especially for those who work with potentially harmful content, and for both in-house teams and business partners.
Responsibilities
Lead a team of multi-disciplinary experts to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation
Proactively manage expectations of all interested stakeholders by providing clear program roadmaps, milestone dates, and global program updates
Work with the Wellbeing leadership team to design and manage organizational strategy to ensure alignment across regions
Meet on a regularly scheduled cadence to review and staff wellbeing programming outcomes with partner vendors and Wellbeing Program Manager reports
Review existing program structure of partner vendors, and ensure alignment with requirements outlined within the statement of work
Qualifications
Minimum Qualifications
5+ years' experience in project management
Ability to read and interpret wellbeing data findings
Strong problem-solving and interpersonal skills
Experience in health / wellness fields
Experience working in a cross-cultural environment
Willingness to travel (approximately 30%)
Desirable:
Experience of independently leading work streams/projects within larger programmes.
Degree in health psychology, behavioural science or another relevant health behaviour-related field
Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
Resilience and commitment to self-care to manage the emotional demands of the role
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. We strive to do great things with great people and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach.
Trust & Safety
TikTok recognises that keeping our platform safe can be rewarding yet psychologically demanding. We are committed to the wellbeing of all our employees and provide comprehensive, evidence-based programs to support physical and mental wellbeing throughout each employee's journey with us.
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