Facilities Administrator
4 days ago
Overview
JLL is seeking a diligent and organized Facilities Administrator to support the day-to-day operations of our Facilities Management team. The successful candidate will play a key role in managing helpdesk requests, monitoring work order performance, coordinating with vendors, and ensuring accurate reporting. This position requires a high level of professionalism, as it involves supporting both internal stakeholders and external partners within an international school environment.
Key Responsibilities
Helpdesk & Work Order Management: Manage the FM Helpdesk (back-office call center), logging and delegating requests from staff and other stakeholders to technicians or handymen.
Administer the Corrigo helpdesk app portal, assigning work orders to relevant departments or escalating to senior management as required.
Monitor work order performance to ensure timely and high-quality resolution.
Reporting & Data Entry
Prepare and submit daily reports, including PSI and water readings and site team attendance.
Maintain accurate data entry and records as requested by Facilities Managers for compliance and reporting.
Finance & Vendor Coordination
Support finance processes, including month-end / Adhoc invoice submissions and vendor coordination.
Raise Purchase Requisitions (PR) in line with procurement policies.
Track and follow up on outstanding vendor issues to ensure smooth operations.
Requirements
Prefer candidates with prior experience in customer service, as the position requires extensive liaising with vendors, clients, and in-house team members.
This position will be working in a school environment.
This position will be on a 6-day work week, with alternate Saturdays.
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