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Customer service officer

2 months ago

Singapore This Is An IT Support Group Full time

Job Summary We are seeking a friendly, customer-focused Customer Service Officer to join our automated car wash team. You’ll play a key role in ensuring a positive experience for our customers, helping them navigate our automated systems when staff is not present, and performing basic car cleaning services. Key Responsibilities Customer Assistance : Greet customers warmly and provide guidance on how to use our automated car wash system, especially when other staff members are not around. Basic Car Cleaning : Perform essential car cleaning tasks, including washing, vacuuming, and other related services. Customer Satisfaction : Put a smile on customers' faces by delivering helpful, friendly service and ensuring they have a positive experience. Maintenance and Safety : Ensure a clean and safe work environment, reporting any issues with equipment or facilities as needed. Basic Requirements Experience in Car Washing : Familiarity with basic car wash tasks like washing, vacuuming, and drying vehicles. Customer-Friendly Attitude : Ability to engage with customers warmly and professionally. Reliability : Able to work independently and handle customer interactions when no other staff are available. Good to Have Detailing Background : Prior experience with car detailing is an advantage and will be highly regarded. Work Location Main Location : Ang Mo Kio Industrial Park 2. Flexibility : May be assigned to other outlets if additional support is required. #J-18808-Ljbffr