Application Support Specialist

3 days ago

Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full time

We're Hiring: Application Support Specialist (Level 2)
Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you
As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly.
Your day-to-day will include:
Core Responsibilities:
Provide Level 2 technical support for Oracle EBS and our suite of in-house applications
Investigate and resolve complex application issues escalated from Level 1 support
Collaborate with cross-functional teams to implement solutions that enhance system performance
Monitor application health and proactively identify potential issues before they impact users
Document solutions and contribute to our growing knowledge base
Participate in exciting implementation and upgrade projects
Conduct user training sessions and create user-friendly guides
What Makes This Role Special:
Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)
Gain hands-on experience with multiple business-critical applications
Direct impact on business operations and user productivity
Exposure to both technical troubleshooting and business process optimization
What You Bring
Required:
5-7 years of IT experience (application support, system administration, or related fields)
Strong analytical and problem-solving abilities
Excellent communication skills – ability to translate technical concepts for non-technical users
Experience with SQL and database querying
Understanding of ITIL practices and incident management
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Nice-to-Have (But We'll Train You):
Oracle EBS experience (seriously, we'll provide comprehensive training)
Knowledge of PL/SQL, Unix/Linux environments
Experience with integration tools and APIs
ITIL certification
Amazing Culture
Collaborative, supportive team environment
Regular team building activities and tech talks
Innovation time – dedicate 10% of your time to learning new technologies
Recognition programs for outstanding contributions
What Sets Us Apart
Unlike typical support roles, this position offers:
Business Impact : Work directly with business stakeholders to drive real change
Technical Diversity : Exposure to multiple applications and technologies, not just one system
Project Involvement : Participate in implementation projects, not just BAU support
No Ceiling : We promote from within – many of our leaders started in support roles
Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success
ANTARES MANAGEMENT SERVICES PTE. LTD.
EA License No.: 25C3031
UEN: K
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