Senior Application Support Specialist

2 days ago

Singapore Munich Re Full time

Senior Application Support Specialist

**Company**
Munich Re
**Location**
Singapore, Singapore

Business Solutions II delivers business value through the management of traditional IT products including execution of change projects outside of the digital innovation (Business Technology) space. Owns the key relationships across business domains representing all IT service functions.
- and change management (e. g. patches) and (limited) product enhancements. As member of our global AMS team of Service Managers and Application Support Specialists you also work very closely with our external service provider in an offshore sourcing model which is standardized with regards to processes, roles, etc. In addition supporting tools, agile development methodology (MR Essentials 2.0) and ITIL methodology (MRSNOW) are used.

**YOUR JOB**
- Taking over internal product responsibility for IT products or product groups
- Escalation management regarding tickets or general issues, set up alignment calls with customers
- Being responsible for or participation in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing
- Advising business departments or IT colleagues on service offerings
- Collaborating in transition projects and in the further development of the service in general
- Knowledge Management: creating and maintaining procedures for existing processes and documentation
- Ensuring compliance based on internal and external regulations

**YOUR PROFILE**
- University degree in IT or business information management or equivalent qualification
- Sound IT software development and cloud infrastructure experience as well as quality and result orientation
- Knowledge and experience in maintaining SAP products and modules
- Experience in managing external service providers ideally in an offshore model
- Ability to think in a global meta-organizational as well as networked manner
- Talent in capture things quickly as well as structure and orchestrate topics
- Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly
- Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
- Confidence, assertiveness and strong commitment
- Fluent command of Business English
- “Cultural awareness”

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

  • Senior Siebel Application Support Specialist

    4 days ago

    Singapore Miaki Myanmar Ltd Full time

    Senior Siebel Application Support Specialist (Relocation Provided) Job Location: Australia (Onsite) Job Mode: Relocation Budget & Benefits: TBD Position Overview: As a Senior Siebel Application Support Specialist at Miaki, you will play a key role in supporting and maintaining large-scale Siebel Enterprise applications. With over 10 years of...

  • Senior Application Support Specialist

    2 weeks ago

    Singapore JEPPESEN ASIAPACIFIC PTE. LTD. Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Application Support Specialist

    3 days ago

    Singapore beBeeSupport Full time

    Application Support SpecialistWe are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong background in software applications and exceptional problem-solving skills.

  • Application Support Expert

    3 days ago

    Singapore beBeeSupport Full time

    Senior Application Support SpecialistAs a Senior Application Support Specialist, you will be responsible for providing high-quality technical support to clients across the globe.Key Responsibilities:Provide timely and effective resolution of client queries and issuesCollaborate with cross-functional teams to identify and resolve complex technical...

  • IT Application Support Specialist

    1 week ago

    Singapore beBeeITSpecialist Full time $80,000 - $120,000

    Job Title: IT Application Support SpecialistWe are seeking a skilled and experienced IT Application Support Specialist to join our team. As an IT Application Support Specialist, you will be responsible for providing Level 1 and Level 2 technical and functional support for Corporate IT and Security applications.Provide technical assistance via phone, chat,...

  • Applications Specialist

    3 days ago

    Singapore GE HealthCare Full time

    Join to apply for the Applications Specialist - MRI role at GE HealthCare 20 hours ago Be among the first 25 applicants Join to apply for the Applications Specialist - MRI role at GE HealthCare Get AI-powered advice on this job and more exclusive features. Job Description Summary Customer facing staff responsible for MR application training to the end...

  • Application Support Specialist

    3 days ago

    Singapore beBeeAnalytical Full time

    Job Title: Application Support SpecialistWe are seeking a skilled Application Support Specialist to join our team. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and effective communication skills.The successful candidate will be responsible for providing Level 1 and 2 support to various stakeholders, handling...

  • Senior Application Support Specialist

    1 week ago

    Singapore CLARIVATE ANALYTICS (SINGAPORE) PTE. LTD. Full time

    We are looking for a **Senior **Application Support Specialist **to join our **Professional Services **team in Singapore. This role works in a close, collaborative manner with System Librarians, Cloud Operations, and Product teams to provide the highest levels of customer service to Innovative customers. **About You - experience, education, skills, and...

  • Application Support Specialist

    2 days ago

    Singapore beBeeSupport Full time $40,000 - $60,000

    Application Support SpecialistWe are seeking a skilled Application Support Specialist to join our team.Key Responsibilities: Plan and execute new setup processes for applications. Provide expert guidance to application users on effective usage. Troubleshoot application issues with efficiency and accuracy. Log, escalate, and follow up on user-reported issues....

  • Application Support Specialist

    3 days ago

    Singapore beBeeSupport Full time

    Application Support SpecialistThis role involves working in a team environment to provide timely and effective support for critical applications. Key responsibilities include monitoring production systems, resolving incidents, and collaborating with stakeholders to ensure seamless operations.