Application Support Specialist
5 days ago
Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you
As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly. Your day-to-day will include:
Core Responsibilities:- Provide Level 2 technical support for Oracle EBS and our suite of in-house applications
- Investigate and resolve complex application issues escalated from Level 1 support
- Collaborate with cross-functional teams to implement solutions that enhance system performance
- Monitor application health and proactively identify potential issues before they impact users
- Document solutions and contribute to our growing knowledge base
- Participate in exciting implementation and upgrade projects
- Conduct user training sessions and create user-friendly guides
- Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)
- Gain hands-on experience with multiple business-critical applications
- Direct impact on business operations and user productivity
- Exposure to both technical troubleshooting and business process optimization
Required:
- 5-7 years of IT experience (application support, system administration, or related fields)
- Strong analytical and problem-solving abilities
- Excellent communication skills – ability to translate technical concepts for non-technical users
- Experience with SQL and database querying
- Understanding of ITIL practices and incident management
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Oracle EBS experience (seriously, we'll provide comprehensive training)
- Knowledge of PL/SQL, Unix/Linux environments
- Experience with integration tools and APIs
ITIL certification
Amazing Culture
- Collaborative, supportive team environment
- Regular team building activities and tech talks
- Innovation time – dedicate 10% of your time to learning new technologies
- Recognition programs for outstanding contributions
Unlike typical support roles, this position offers:
- Business Impact : Work directly with business stakeholders to drive real change
- Technical Diversity : Exposure to multiple applications and technologies, not just one system
- Project Involvement : Participate in implementation projects, not just BAU support
- No Ceiling : We promote from within – many of our leaders started in support roles
Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success
ANTARES MANAGEMENT SERVICES PTE. LTD.
EA License No.: 25C3031
UEN: K
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