Application Support Specialist
2 weeks ago
Overview We are seeking a detail-oriented and proactive Application Support Specialist to join our IT team. You will be responsible for supporting and troubleshooting business applications used by our client. This role requires good communication skills with entry-level technical proficiency to ensure users receive the highest level of support with excellent customer satisfaction. Roles & Responsibilities Provide Level 1 support for business applications, assisting, advising and resolving user-reported queries and issues related to system usage and functional issues encountered, promptly. Communicate with users via ticketing system, chat and email. Manage incident, problem, and change tickets using tools like Freshdesk, Redmine. Assist in making minor adjustments to user settings or system configurations as requested and required. Collaborate and coordinate with cross-functional teams to ensure optimal system performance. Troubleshoot and escalate complex issues to Level 2 support or vendor teams when necessary. Ensure that all support activities comply with the agreed Service Level Agreement (SLA), IT policies and security standards that have been set out internally and by the client. Maintain and update user guides, FAQs and support guides. Requirements Education: Diploma or Bachelor’s degree. Experience and Skills: 1–2 years of experience in an application support, IT helpdesk, or similar customer-servicing role. Experience working in a production support environment will be an advantage. Experience and proficient in learning, navigating and using web-based business application systems. Strong analytical and troubleshooting skills. Good verbal and written communication abilities. Customer-focused mindset with the ability to handle pressure and tight deadlines. Ability to work independently and as part of a team. What We Offer Competitive salary and benefits. A collaborative and supportive work environment. Flexible working arrangements (hybrid mode). To Apply: To Apply: Apply through Careers Future Portal or alternatively, please send your resume and a brief cover letter to with the subject line: Application Support Specialist – (Your Name) . We regret to inform that only shortlisted candidates will be notified. #J-18808-Ljbffr
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Application Support Specialist
2 weeks ago
Singapore Capps Solutions Pte Ltd Full timeJob Overview We are seeking a detail-oriented and proactive Application Support Specialist to join our IT team. You will be responsible for supporting and troubleshooting business applications used by our client. This role requires good communication skills with entry-level technical proficiency to ensure users receive the highest level of support with...
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Application Support Specialist
6 days ago
Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full time $60,000 - $120,000 per yearWe're Hiring: Application Support Specialist (Level 2)Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train youAs...
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Application Support Specialist
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Singapore I Can Read Full timeApplication Support Specialist About the Role: We are looking for a dedicated Application Support Specialist to be the key point of contact for users facing issues with our internal applications. This role requires strong problem-solving skills, excellent customer service, and the ability to collaborate across departments to enhance user experience and...
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Application Support Specialist
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Central Singapore BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
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Application Support Specialist
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Singapore eTeam Full timeApplication Support Specialist - Python/Java Provide development support to the software development community across the organization by managing, maintaining, and troubleshooting Meta’s internal software applications and tooling. Responsibilities Respond to and triage support questions and requests from Meta engineers. Extract relevant information from...
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Application Support Specialist
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Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full time**We're Hiring: Application Support Specialist (Level 2)**: Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem - we'll train...
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HR Specialist
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Singapore GE HealthCare Full timeDescription Join to apply for the Applications Specialist - MRI role at GE HealthCare 20 hours ago Be among the first 25 applicants Join to apply for the Applications Specialist - MRI role at GE HealthCare Get AI-powered advice on this job and more exclusive features. Job Description Summary Customer facing staff responsible for MR application training to...
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Applications Specialist
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Singapore GE HealthCare Full timeJoin to apply for the Applications Specialist - MRI role at GE HealthCare 20 hours ago Be among the first 25 applicants Join to apply for the Applications Specialist - MRI role at GE HealthCare Get AI-powered advice on this job and more exclusive features. Job Description Summary Customer facing staff responsible for MR application training to the end users....
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Senior Siebel Application Support Specialist
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