
Front Office Manager
2 weeks ago
- Oversee all front office operations to ensure smooth and efficient service.
- Able to lead and train the front office team to maintain high service standards.
- Able to handle guest complaints and special requests to ensure guest satisfaction.
- Create staff duty rosters and ensure adequate manpower coverage.
- Able to coordinate communication and cooperation with other departments (e.g., Housekeeping, Maintenance).
- You need to monitor check-in and check-out procedures for accuracy and efficiency.
- Develop, implement, and enforce standard operating procedures (SOPs).
- Able to manage room inventory and implement yield/revenue strategies.
- You need to prepare regular operational reports and performance analyses.
- Ensure overall guest experience aligns with the hotel's quality and service expectations. Job Requirements:
- Fluent in both English and Chinese
- You must have a minimum 3 to 5 years of relevant experience.
- Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations
- Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore
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Front Office Manager
7 days ago
Singapore THE CLAN HOTEL Full time**Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...
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Front Office Manager
3 weeks ago
Singapore Nanyang Technological University Singapore Full timeJoin to apply for the Front Office Manager (Nanyang Executive Centre) role at Nanyang Technological University Singapore 2 days ago Be among the first 25 applicants Join to apply for the Front Office Manager (Nanyang Executive Centre) role at Nanyang Technological University Singapore The NTU Office of Commercial and Auxiliary Services (OCAS) is...
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Front Office Manager
4 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeTo ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...
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Front Office Manager
4 weeks ago
Singapore Nanyang Technological University Full timeFront Office Manager (Nanyang Executive Centre) page is loaded## Front Office Manager (Nanyang Executive Centre)locations: NTU Main Campus, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of...
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Singapore HOTEL GRAND CENTRAL LIMITED Full timeReporting to the Area General Manager, the role oversees the day-to-day operations of the front office, including Reception, Night Audit, and Concierge services. The incumbent shall ensure that hotel guests receive a high level of customer service. Job Descriptions Collaborate with the Area General Manager and staff to achieve maximum occupancy,...
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Front Office Manager
4 weeks ago
Singapore Far East Hospitality Management (S) Pte Ltd Full timeFront Office Manager (Village Hotel Katong) – Far East Hospitality Management (S) Pte Ltd Requisition ID: 16569 Responsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the...
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Front Office Manager
1 week ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** Responsible for the day-to-day operations of Front Office, Executive Lounge and Concierge to ensure the achievement of established quality and service standards, and maximize the financial performance of the department. **Responsibilities**: - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the...
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Assistant Front Office Manager
1 hour ago
Singapore IHG Hotels & Resorts Full timeOverview Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Hotel Indigo colleagues are the people at the centre of every new story . They make all guests feel welcome in the neighbourhood and at...
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Front Office Manager
9 hours ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...
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Singapore HOTEL GRAND CENTRAL LIMITED Full timeReporting to the Area General Manager overseas the day-to-day operations of the front office including Reception, Night Audit and Concierge. The incumbent shall ensure hotel guests receive high level of customer services. Job Descrptions To work in conjuction with the Area General Manager and staff, to achieve maximum occupancy, profitability, staff...