Retail associate
1 day ago
WHO WE ARE
Singapore Fashion Council (SFC)– formerly known as Textile and Fashion Federation (Singapore) is the official association for the textile and fashion industry in Singapore. Embracing a transformative vision, SFC aspires to become a Vibrant Asian Hub for Responsible Fashion. With a focus on three key pillars: Sustainability, Innovation & Technology, and Asian Craftsmanship, SFC works closely with diverse partners across the value chain to offer thought leadership, extensive networks, and resources – to drive impactful change throughout the ecosystem.
Career Opportunity / Role Overview:
SFC is looking for dynamic individuals with a strong appetite to learn, enjoy a collaborative work environment, are passionate about serving customers, and want to be part of the retail family that sets common goals and works together to create a positive, supportive work and retail environment. The Retail Associate is a key member of our Design Orchard Retail Showcase (DORS) and the face to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA. As this role is in a service environment, you should possess strong communication and interpersonal skills with a great and welcoming personality, able to inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable. If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family
Key Role and Responsibilities:
- Welcome and engage customers by providing an excellent in-store experience at all times
- Ensure high levels of customer satisfaction through excellent service
- Develop client relationships through an individual approach and leveraging on the CRM and Marketing tools
- Maintain and build customer base and loyalty
- Maximize sales opportunities to achieve sales targets and KPIs
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives
- Manage the day-to-day operations of the store including cashiering and housekeeping duties of the shop floor
- Assist in managing inventory
- Ensure that safety, security, and administration procedures are followed
- Assist with any other duties and tasks as assigned by our Store Manager
Pre-requisites:
- Self-motivated and a good communicator
- Possess exceptional interpersonal skills in dealing with customers and team members
- Have a positive, cheerful demeanor, and be a team player
- Passionate about, and supportive of, local fashion brands, products, and stories
- Enthusiastic about speaking, storytelling, and recommending said products
- Good product knowledge of the products in the store and be clear with the ongoing promotions in the store
- This is a part-time role from October to December 2024, with a minimum commitment of 2 months preferred.#J-18808-Ljbffr
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