Retail Associate

2 months ago

Singapore FATBURD PTE. LTD. Full time
Roles & Responsibilities

Company Overview:

We are a dynamic retail establishment specialising in athleisure wear. We carry a stable of coveted brands and cater to the fashion-forward, active lifestyle community. With a curated selection of leading athleisure brands, we aim to provide our customers with the latest trends in comfortable, stylish apparel and accessories for both fitness and leisure activities.


Position Overview:

As a Retail Associate, you will be an integral part of our team, assisting customers with their purchases, maintaining store cleanliness, and contributing to the overall success of our multi-brand athleisure store. You will report to the Retail Manager and Senior Retail Associate to provide the necessary support to achieve the store’s goals. You will play a key role in creating a positive shopping experience for our customers while fostering a sense of community within the store. Through great service and genuine interactions, we aim to cultivate a positive atmosphere where everyone feels empowered to be authentic. As a Retail Associate, you will play a vital role in nurturing this spirit of community and contributing to the success of our store.


Key Responsibilities:

  • Greet customers as they enter the store and provide friendly, knowledgeable assistance in selecting athleisure products that meet their needs.
  • Process transactions accurately and efficiently using our point-of-sale system, including handling cash and card payments.
  • Maintain a neat and organised store environment by restocking merchandise, arranging displays, and ensuring shelves are well-stocked.
  • Assist with inventory management tasks, including receiving shipments, checking for damaged or missing items, and updating stock levels.
  • Engage with customers in a courteous and helpful manner, answering questions about product features, sizing, and availability.
  • Contribute to a positive and inclusive atmosphere within the store by actively participating in team meetings and fostering a sense of community among colleagues and customers.
  • Stay informed about current athleisure trends and product offerings to provide customers with accurate information and style recommendations.
  • Uphold company policies and procedures, including health and safety regulations, to ensure a safe and enjoyable shopping experience.
  • Act as the store’s brand ambassador.

Requirements:

  • Previous retail experience is preferred but optional; enthusiasm and a positive attitude are key
  • Excellent customer service skills with a friendly and approachable demeanour.
  • Strong communication skills with the ability to effectively interact with customers and colleagues.
  • A passion for athleisure fashion and an interest in promoting an active lifestyle.
  • Ability to work well as part of a team in a fast-paced environment.
  • Flexibility to work various shifts, including evenings, weekends, and public holidays, as required.
  • Basic computer skills (Microsoft Office, Google Workspace).
  • Passion for customer service and relations.
  • Open to Singaporeans and Permanent Residents (PR) only.


Benefits:

  • Competitive salary.
  • Performance-based incentives.
  • Comprehensive health insurance coverage, including life benefits and specialist outpatient coverage.
  • Dental coverage.
  • Employee discounts on selected store merchandise.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.

Contact Point:

To apply for this exciting opportunity, please send your CV and cover letter to careers@thepace.co detailing your relevant experience and why you would be a great fit for the role. Applicants successful in progressing to interview will be contacted by our hiring team.


Tell employers what skills you have

Customer Service Skills
Product Knowledge
Microsoft Office
Visual Merchandising
Leisure
Housekeeping
Interpersonal Skills
Inventory
Arranging
Fitness
Retail Sales
Approachable
Inventory Management
Active Lifestyle
Cashiering
Communication Skills
Team Player
Customer Service
Health Insurance
Apparel

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