Executive / Senior Executive, Programme Experience and Operations Civil Service College | Train[...]
7 days ago
What the role is:
We are looking for Executive/ Senior Executive in Programme Experience and Operations (PXO). Successful candidates will be providing operational support to programme delivery.
What you will be working on:
Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions).
Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.
Partner public agencies to develop and customise L&D interventions to support their developmental plans.
Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions.
Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments).
Manage the finances and procurement matters related to the programmes (e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)).
Responsible for keeping accurate and proper records. Manage databases (e.g. for CSC alumni).
Comply with college service standards and operations guidelines.
Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.
Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.
What we are looking for:
At least 2 years of relevant working experience, preferably in an administrative role.
Excellent communication and written skills.
Organized and meticulous.
Team player, and able to work under pressure and short deadlines.
Good interpersonal and customer service skills.
Good problem-solving and time management skills.
Proficient in Microsoft Office applications.
Demonstrate a positive attitude with integrity and drive for excellence in work.
About Civil Service College:
The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.
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