Assistant manager
1 day ago
Job Title
Assistant Manager
Job Description Summary
This role reports to the Head of Venue Management Team and leads a team of Property Executives and Property Officers. He/She is involved in both strategic (mid and long term) planning and day-to-day operations, particularly in relation to Commercial, Precinct & Carpark Management. Areas of responsibility include:
Contract management and supervision of Carpark System
Carpark Revenue report
Building and grounds maintenance
Soft Services such as Cleaning, Waste management, Landscape, Pest control
Venue, Retail mall and precinct health and safety
Lifecycle Replacement Projects
Tenants, partners, stakeholder office space, includes Sport SG office
In addition to functionality and readiness of venues, he/she will ensure any helpdesk / TAM Case related to FM are responded to and closed within the stipulated response time, avoiding any Fees Deduction due to performance or availability.
RESPONSIBILITIES
- Develop and maintain equipment assets register for the Venue and formulate an appropriate equipment replacement program that includes FF&E.
- In consultation with the Sports Hub FM – Hard Services Director, ensure detailed routine, preventative, corrective and reactive maintenance planners are followed, executed safely without affecting event and day-to-day operation and availability.
- Ensure that the technical and facility requirements of the Venue Safety and Certificate, Statutory inspection are carried out and met require standard with effective records kept.
- Support Spectra event managers in terms of variable cost, soft services and facility attendant deployment to support events and where appropriate act as an event manager for specified events.
- Investigate and respond to complaints from members of the public when they relate to Venue facilities and service delivery.
- Conduct incident investigation and submit IR/IIR after identifying root cause with recommended corrective action in place.
- Review contractors/vendors Work Authorisation request, ensure full compliance with MOM WSHA and Sports Hub H&S policy.
- Support Stellar (formerly known as SMRT Alpha) on Kallang Wave Mall property maintenance, fit out and reinstatement work ensuring compliance with Singapore Standard Code of Practice.
- Review monthly carpark revenue report ensuring report is in order before submission to SHPL by the 5th day of each calendar month.
- Develop a 5-year Life Cycle replacement plan with budgetary/estimate cost based on priority and condition of assets.
- Propose and execute life cycle project to seek management approval, prepare project Scope of Work, evaluate tender submission, prepare contract approval paper.
JOB DESCRIPTION
- Manage and execute Variation as well as Ad hoc projects to meet project timeline without jeopardizing venue events and operations.
- Carry out regular work and fire safety inspections during event hiring period, raise nonconformance to Venue Ops, Spectra and the hirer to comply.
- Perform any related duties as required and directed.
- Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.
REQUIREMENTS
- University Degree in Engineering or Facilities Management or other relevant qualifications.
- At least 3 years of working experience in Facilities Management (Sports or event venue is preferred).
- Candidates with project management experience will be an added advantage.
- Able to work long hours and over weekends during event periods.
PERSONAL CHARACTERISTICS
- Strong analytical skills, creativity, and positive attitude.
- Strong organization and leadership skills.
- Good communication to all levels.
- Strong work ethic, dependability & responsibility, adaptability, honesty, and integrity.
- Work safely, teamwork, initiative, self-advocacy, customer service, reliability.#J-18808-Ljbffr
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