Patient journey partner
4 weeks ago
Job Requisition ID: 202407-117175 A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. A unique field-based and patient-focused opportunity covering Singapore. Experience and subject matter expertise in the Oncology area. The Patient Journey Partner (PJP) is at the center of the new Roche organization, reiterating our new and evolved role in society - from offering world-class medicines towards partnering, innovating, and leading health system transformation. By doing so, the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem, and the organization, faster. The PJP is locally embedded in the ecosystem; it is an integrated role, functionally agnostic (i.e., it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs) who has decision-making authority to request resources of Roche (both within the affiliate and broader network) in order to have an improved impact on the patient journey. Key Responsibilities: The PJP acts as a trusted partner and is the primary point of contact for HCPs and medical societies in hospital institutions to partner with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value to patients and the community. As a PJP you will: Focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients. Also bring the inside out, to bring Roche expertise, science, and knowledge to the ecosystem. Generate insights from regular market and HCP engagements, including customer visits, market and data analytics, to identify gaps and opportunities, translating them to solutions. Steward Roche’s products through their lifecycle and support their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner. Act as a system thinker with the ability to identify shared purpose among stakeholders and leverage this to co-create solutions with stakeholders in the ecosystem. Work with key stakeholders to unlock possibilities for patients across the best solutions. Be empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs and HSPs, Quality, Supply Chain, Finance, etc. Be accountable for delivering outcomes in therapeutic areas within the ecosystem. Who You Are: With a passion to create value and impact on the ecosystem, you can think from an enterprise level, beyond boundaries and borders, in order to bring the best possible outcomes to both the local health environment and more broadly, across Roche globally. You have: Healthcare professional qualification and/or university degree (life sciences) with practical understanding of digital innovation methodologies. An advanced degree in Life Sciences and/or MBA is a plus. Demonstrated work experience in the pharmaceutical or biotechnology industry with up-to-date knowledge of relevant standards and guidelines. Therapeutic Area (e.g., Oncology) expertise and experience would be preferred. Strong capabilities in understanding and mapping patient and customer journeys and related treatments in the Therapeutic Area (e.g., Oncology) (preferred). Robust strategic understanding and experience in tactical implementation of health solutions, including an understanding of clinical research. Strong business acumen, demonstrating expertise in both commercialization and a valuable customer experience. You are excellent in stakeholder engagement and management, including partnering with therapeutic area experts (TAEs) and other key stakeholders. Being a strong collaborator, you are good at formulating and orchestrating cross-functional strategies, prioritizing and seeking common ground. This field-based role will cover Singapore and is only open to candidates that have full eligibility to live and work in Singapore. About Us #J-18808-Ljbffr
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Patient journey partner
4 weeks ago
Singapore F. Hoffmann-La Roche Gruppe Full timeRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Patient journey partner
3 weeks ago
Singapore F. Hoffmann-La Roche Gruppe Full timeRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Patient Service Coordinator
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Patient Service Operations Coordinator
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Care Coordinator for Holistic Patient Support
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Patient Service Liaison Specialist
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