Patient Service Officer: A Journey of Compassion
3 weeks ago
The Care Navigator is the linchpin at Parkway Pantai Limited, where they orchestrate a seamless patient experience. This ambassador role demands unwavering dedication to delivering exceptional service standards.
Key responsibilities include:
- Responding to patient inquiries and facilitating appointment bookings with utmost efficiency
- Supporting administrative tasks for service providers to ensure smooth clinic operations
- Guiding patients through their journey with empathy and clarity
- Maintaining confidentiality while supporting patients' requests
- Ensuring the clinic remains operational and functional
Requirements:
We seek individuals with a Diploma or higher qualification who can demonstrate:
- Excellent communication skills to engage with patients and colleagues alike
- Proven problem-solving abilities to address complex issues promptly
- Adeptitude in maintaining accurate records and documentation
As a valued member of our team, you will enjoy:
A competitive salary of $60,000 per annum, commensurate with your experience and qualifications
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