Patient Service Officer: A Journey of Compassion

3 weeks ago


Singapore Parkway Pantai Limited Full time

The Care Navigator is the linchpin at Parkway Pantai Limited, where they orchestrate a seamless patient experience. This ambassador role demands unwavering dedication to delivering exceptional service standards.

Key responsibilities include:

  • Responding to patient inquiries and facilitating appointment bookings with utmost efficiency
  • Supporting administrative tasks for service providers to ensure smooth clinic operations
  • Guiding patients through their journey with empathy and clarity
  • Maintaining confidentiality while supporting patients' requests
  • Ensuring the clinic remains operational and functional

Requirements:

We seek individuals with a Diploma or higher qualification who can demonstrate:

  • Excellent communication skills to engage with patients and colleagues alike
  • Proven problem-solving abilities to address complex issues promptly
  • Adeptitude in maintaining accurate records and documentation

As a valued member of our team, you will enjoy:

A competitive salary of $60,000 per annum, commensurate with your experience and qualifications



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