Operations Manager
3 days ago
The Operations Manager - Patient Experience at KK Women's and Children's Hospital PTE. LTD. will be responsible for leading the team to deliver exceptional customer service to patients and their caregivers.
As a key member of the Admissions Office, you will drive transformation initiatives and projects to support the organisation's vision towards digitalization and e-learning, while meeting set Key Performance Indicators (KPIs).
You will provide stakeholders with data analysis, reporting, and dashboard solutions related to the patients' journey from admission to discharge.
Additionally, you will streamline processes and improve our service standards as well as contribute to ad-hoc projects.
Requirements include:
- A recognised degree with minimum 1 year of relevant work experience, preferably in Healthcare
- Proficiency in Microsoft Office applications including Excel and PowerPoint
- Proficiency in data analytical tools and dashboard solutions is an added advantage
- A positive and resilient personality, strong communication skills, and a good team player with excellent service attitude
- An organised, logical thinker with good coordination and time management skills
We estimate that the salary for this position will be around SGD 6000 per month, depending on qualifications and experience.
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Dining Operations Manager
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Data Center Operations Manager
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Digital Store Operations Manager
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Cloud Infrastructure Operations Manager
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Financial Operations Manager
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Global Data Center Operations Manager
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Senior Process Operations Manager
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Operations Strategy Manager
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Data Center Operations Manager
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Facilities Operations Transformation Manager
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Operations and Maintenance Manager
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Offshore Operations Manager
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