Gpp partner

2 months ago


Singapore BOEHRINGER INGELHEIM SINGAPORE PTE. LTD. Full time

The Position The GPP (Generalized Pustular Psoriasis) Partner is a key account manager of assigned key accounts/territory that manages the entire end to end process along the GPP patient journey, looking to address identified gaps and capitalize on opportunities identified, with a focus of growing the patient base and achieving commercial objectives set for the key accounts. This position reports directly to Head of TA Franchise, Specialty Care. The roles/responsibilities of GPP partner at account level are categorized and defined under three pillars below: (1) Enable partnerships, (2) Grow the business, and (3) GPP Expertise. Duties and Responsibilities - Plan actions amongst identified strategic accounts/customers Grasp basic information on GPP key accounts and surrounding areas, stakeholders (including non-doctors) that are relevant along the patient journey with the goal to grow the patient base for BI immunology portfolio. Understand customer needs at key accounts and surrounding areas and formulate specific solutions to better serve patients with GPP. Work closely with local Specialty Care TA Head, Local Specialty Care Consultant, Medicine and Marketing particularly from regional office, Local market access & healthcare affairs, and patient advocacy relationship Manager. Develop account/customer plans with engagements and activities across the preferred channels both face-to-face and digital with effective use of assigned budget. Ensure cross-functional alignment on the plans and corresponding goals. - Implement the plan Execute the needed activities guided by each of the account plans. Build and sustain strong and trusting strategic relationships with key account stakeholders directly relevant to the patient journey (e.g., external experts, healthcare providers, payers, key decision makers) to build a holistic understanding of the key accounts and their environment (objectives, pressures, challenges) and identify opportunities to improve GPP treatment. Compliantly engage department heads and chief medical officers in dialogue to drive GPP in the respective agenda and promote the knowledge about BI immunology portfolio’s value proposition, benefits of approved indications, product efficacy/safety profiles, and treatment protocols to support on-label prescription for appropriate patients, using science-driven balanced messages and the appropriate mix of tools and channels. Plan, execute and follow-up on account-level activities that are aimed at growing the business for the assigned account. Where relevant and assigned, support the cross-functional brand team in implementing identified initiatives that drive the overall success and growth of the immunology business. Ensure a high-quality and consistent level of relationship with identified key stakeholders. Patient-based discussions, with ongoing follow-up discussions on potential cases for treatment. Drive “Account opening” and “Hospital Listing” and adoption of BI immunology portfolio to ensure that patients receive timely access to treatment. Ensure proper patient identification and treatment establishment at the hospital level. Collaborate closely with HCPs directly involved in the GPP patient journey, gaining a deep understanding of their needs, enabling scientific and clinical discussions in service of connecting BI’s capabilities to co-create meaningful solutions. - Providing information and collecting information using various platforms or channels as preferred by the customer. - Support for improving communication gap between doctors and patients & adoption of patient support programs (including apps) where relevant. - Feedback regularly on customer insights to the cross-functional brand team. - Just-in-time information and validation of initiatives. - Potential Patients Mapping per customer, respecting local compliance regulations. - Monitoring of actual results and KPI progress. - Examination and implementation of countermeasures based on the cause of issues. - Shares back with the cross-functional team insights from all stakeholders involved along the patient journey to ensure awareness and understanding of stakeholder needs, expectations, and perceptions on matters related to GPP. Requirements This is an in-field commercial role, with expectations for at least 70% in-field time spent. Degree holder in Science, life sciences, pharmacy, or pharmaceutical sciences is a must. 3-5 years of experience as a Sales Manager or medical representative in specialty care TA that demonstrates well-developed territorial management and leadership skills. At least 3 years of relevant pharmaceutical sales experience in public hospitals. Well-developed knowledge of public hospital administration and processes. Prior experience in rare disease/specialty care disease area is preferred. Prior experience as MSL can also be considered. Possess high level of competency for in-depth scientific discussion/engagements with medical experts. Compliance. Business acumen. Patient Centricity. Cross-functional collaboration and ability to work in a matrix environment. Resilience with highly developed problem-solving ability and agility. Interaction experience with non-physician HCPs (hospital administrators, pharmacists, medical social workers). Digital communication skills. #J-18808-Ljbffr


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