Transaction Banking Client Service Specialist
1 month ago
We are seeking a skilled Client Service Representative to join our Global Transaction Banking Department. As a key member of our team, you will be responsible for providing exceptional client service and support for our transaction banking products.
Key Responsibilities
• Provide daily client service and support for our transaction banking products
• Conduct investigations into client issues and work with stakeholders to resolve them
• Manage the end-to-end process of SMAR&TS customer on-boarding
• Cross-sell and expand client usage of our transaction banking products
Requirements
• University degree or equivalent
• Relevant banking experience and/or client support experience
• Knowledge of transaction banking client service and internet banking platforms
• Excellent communication skills and Japanese language proficiency (preferred)
• Analytical and presentation skills, with a service-oriented mindset
What We Offer
As a Client Service Representative with Sumitomo Mitsui Banking Corporation, you will have the opportunity to work with a global team and contribute to the success of our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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