Transaction Banking Expert for Global Corporate Clients

4 weeks ago


Singapore Sumitomo Mitsui Banking Corporation Full time
Company Overview

Sumitomo Mitsui Banking Corporation is a leading financial institution providing innovative banking solutions to global corporate clients. Our commitment to excellence and customer satisfaction drives us to deliver exceptional service experiences.

Job Title: Transaction Banking Expert for Global Corporate Clients

Estimated Salary: ¥3,500,000 - ¥4,200,000 per annum

Job Description

As a Transaction Banking Expert, you will play a crucial role in delivering daily client service for our transaction banking products. Your responsibilities will include conducting investigations into client issues, working closely with stakeholders to resolve problems, and ensuring seamless end-to-end processes for SMAR&Ts customer onboarding. You will also have opportunities to cross-sell and expand clients' usage of our transaction banking products.

Key Responsibilities:
  • Provide daily client service for transaction banking products
  • Conduct investigations into client issues and work with stakeholders to resolve problems
  • Ensure seamless end-to-end processes for SMAR&Ts customer onboarding
  • Cross-sell and expand clients' usage of transaction banking products


Required Skills and Qualifications

To succeed in this role, you will require a university degree or equivalent, preferably with relevant banking experience and/or experience in client support. You should possess relevant knowledge in transaction banking client service and internet banking platforms. Good communication skills are essential, with Japanese language proficiency preferred due to the primary communication language used by our Japanese corporate clients. Analytical, presentation, and service-oriented skills are also required.

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a dynamic team, please consider this exciting opportunity.

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