Technical Support and Services Manager

Work closely with technical team to resolve customer's complaint, in a timely and satisfactory manner. - Maintain updated, organized files on all assigned customers - Contact customers to obtain missing information or data to ensure an accurate customer database. - Ensure proper documentations are kept for all accounts - Keep up to date on product...

Job Responsibilities Front line support via telephone and emails Ensure all issues are attended to efficiently Manage customers requests and enquiries in a professional and timely manner Liaise with vendor on all hosting matters Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and...

Roles & ResponsibilitiesLocation: Alexandra RoadMonday - Friday: 8.30 AM - 5.30 PMOur Client is a leading provider of consumer electronics and home appliances, offering innovative and reliable products and committed to enhancing lifestyles through advanced technology and quality craftsmanship.Responsibilities:Provide technical support and troubleshooting...

Roles & Responsibilities Location: Alexandra RoadMonday - Friday: 8.30 AM - 5.30 PMOur Client is a leading provider of consumer electronics and home appliances, offering innovative and reliable products and committed to enhancing lifestyles through advanced technology and quality craftsmanship.Responsibilities:Provide technical support and troubleshooting...

Our Client is a leader in providing automated innovative business solutions to Restaurants and F&B industry, who is seeking to recruit a Point of Sale (POS) IT Support. **Technical IT Support As a POS Support Technician you will work as a member of a technical support team and will report directly to the Support Manager. You will be required to assemble...

About UsAt Raffles Technical Services Pte. Ltd., we pride ourselves on being a dynamic and innovative organization that drives excellence in the maritime industry. Our commitment to delivering exceptional results has earned us a reputation as a trusted partner among shipping companies and owners. We're now seeking a talented individual to join our team as a...

Job OverviewCubePay has an immediate job opening for a Field Service Technician in Singapore. This role involves providing technical support to valued customers who depend on our digital payment devices for cashless transactions.This is a unique opportunity for individuals who enjoy solving tech-related challenges and working with a team known for its...

Roles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...

Roles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...

Job DescriptionThis is an IT support group that provides technical assistance to customers via telephone and emails. The primary goal of this role is to ensure all issues are attended to efficiently, manage customer requests and enquiries in a professional and timely manner, and liaise with vendors on hosting matters.Key Responsibilities:Front line support...

**Job Description:**We are an IT support group seeking a highly skilled and dedicated individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing front-line technical support to customers via telephone and email.Key Responsibilities:Manage customer requests and enquiries in a professional and timely...

About Our TeamThis is an IT support group that values innovation, collaboration, and technical expertise. We require a highly skilled IT System Administrator who can contribute to our team's success.Key ResponsibilitiesThe successful candidate will have a proven track record of delivering high-quality technical support, implementing effective IT security...

This IT support group is seeking a skilled Desktop Support Engineer to provide technical support and assistance to our customers. The ideal candidate will have excellent communication skills, with the ability to explain technical concepts in a clear and concise manner.Job Summary:Installation and configuration of OS and applicationsTroubleshooting and...

Job Summary:A Technical Support Engineer will be responsible for providing technical support for semiconductor equipment, including CMP systems and other high-tech machinery. The primary liaison between customers, the head office, and agents will ensure seamless communication and support.Key Responsibilities:• Troubleshoot, repair, and maintain equipment...

**IT Technical Support Job responsibilities: - Provide technical assistance with computer hardware and software - Log bugs and enhancement requests - Perform hardware and software installations, configurations and updates as needed - Resolve or escalate issues in a timely fashion - Escalate customer complaints to management or vendor for quick/timely...

This is an IT support group focused on delivering exceptional technical and non-technical support to our clients.Job OverviewWe are seeking a skilled Enterprise Support Engineer to join our team in Singapore.In this role, you will be responsible for providing high-quality support to our clients across various services and technologies.The ideal candidate...

**Company Overview:**This is an IT support group that provides technical assistance to customers. Our team consists of experienced professionals who are dedicated to delivering high-quality service.**Job Description:**Assist the Service Operations Manager in carrying out the company's commitment and promise delivery of service level to customers.Provide...

Responsibilities: Provide technical support for BytePlus cloud products to global customers. Acknowledge and resolve issues through ticketing systems, emails, IM channels, delivering efficient and professional service experiences. Perform rapid analysis and timely resolution of complex technical problems. Collaborate with technical experts or R&D teams to...

About the RoleThe Helpdesk Support Engineer will serve as the primary point of contact for users experiencing technical issues and service requests.This role involves providing fundamental technical support, managing user accounts, and ensuring seamless onboarding processes for students, teachers, and staff.

Job OverviewThis is an IT support group providing technical assistance and maintenance services for air-conditioning, chiller, ACMV, and HVAC systems. Our team of skilled professionals offers prompt and effective resolution to technical problems, ensuring seamless operation of the department.The ideal candidate will possess a Diploma/Degree in Mechanical...