Current jobs related to Senior Customer Service Officer - Singapore - BOLLORE LOGISTICS SINGAPORE PTE. LTD.

  • customer service

    3 weeks ago

    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

  • Senior Officer, Customer Service Expert

    2 weeks ago

    Singapore United Overseas Bank Full time

    Job SummaryWe are seeking a skilled Customer Service Officer to join our team at United Overseas Bank. As a Senior Officer, you will be responsible for delivering exceptional customer service and ensuring high standards of service delivery to our customers.Key ResponsibilitiesMonitor and respond to customer inquiries and issues via various channels.Maintain...

  • Branch Senior Customer Service Officer

    3 weeks ago

    Singapore BANK OF CHINA LIMITED Full time

    Job SummaryAs a Branch Senior Customer Service Officer at BANK OF CHINA LIMITED, you will be responsible for delivering exceptional customer service and ensuring seamless branch operations. Key responsibilities include verifying customer signatures, checking teller transactions, and managing queue waiting times.Key ResponsibilitiesVerify customer signatures...

  • Customer Service Officer

    4 weeks ago

    Singapore Revup Proservices Pte Ltd Full time

    Customer Service Officer (Up to $2000) Responsibilities Assit with customer enquires and sales of product Assisting in top up, refunds or claims Assist with dispatch duties to the different location when required Requirements: Customer service mindset Comfortable with handling of cash Toh Jun Xian Senior Consultant R1879771 Revup Proservices Pte...

  • Customer Service

    3 weeks ago

    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

  • Customer service manager

    1 week ago

    Singapore RMS MARINE & OFFSHORE SERVICE Full time

    ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

  • Full-time Customer Service Officer

    3 weeks ago

    Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...

  • Customer Service Representative

    2 weeks ago

    Singapore National Service Resort & Country Club Full time

    Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

  • Senior customer service officer

    7 days ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Job Description We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! Responsibilities: Provide coaching...

  • Senior Customer Service Officer

    2 months ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us...

  • Full-time Customer Service Officer

    3 weeks ago

    Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    Roles & ResponsibilitiesThe Job: Handling telephone calls, answering enquiries on the Club’s facilities and functions. Handling of the Club’s programmes applications and enquiries/facilities bookings. Cashiering duties. Membership services – collection of sub-fees Administrative duties E.g. safe-keeping and proper recording of issuance of keys and...

  • Analyst / senior officer, customer service officer, customer centre, group operations | singapo[...]

    1 week ago

    Singapore DBS Bank Limited Full time

    Analyst / Senior Officer, Customer Service Officer, Customer Centre, Group Operations Business Function Group Technology and Operations (T&O) enables and powers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group T&O, we manage...

  • Customer Service Officer

    3 weeks ago

    Singapore HOST PTE. LTD. Full time

    Roles & ResponsibilitiesAs Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer...

  • Customer Service officer

    3 weeks ago

    Singapore SEBASTIAN LIEW CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesThis position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and...

  • Customer Service Officer

    3 weeks ago

    Singapore MIND BODY AND PASSION PTE. LTD. Full time

    Job SummaryAs a Customer Service Officer at Mind Body and Passion PTE. LTD., you will be the first point of contact for our clients, providing exceptional customer service and support. Key responsibilities include attending to incoming phone calls, emails, and walk-in clients with care and empathy, as well as managing office administrative tasks such as...

  • Customer Service Officer

    3 weeks ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesOffice hoursLocation: Changi1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.2. Review customer existing home loan package and advice accordingly on the various option available3. To protect home loan portfolio by...

  • Customer Service Officer

    7 months ago

    Singapore BEIJING 101 CORP. PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...

  • Customer Service Officer

    2 months ago

    Singapore PVG SEA PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTIONS Assist in administrative duties pertaining to student and course registration matters. Provide professional service and advice to achieve customer satisfaction. Assist customers with their queries and concerns with a service-oriented attitude. Actively promote the organisation’s programmes to prospective...

  • Customer Service Officer

    3 weeks ago

    Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

  • Correctional Services Officer

    2 weeks ago

    Singapore Singapore Prison Service Full time

    At Singapore Prison Service, we are committed to creating a safe and rehabilitative environment for offenders. As a Prison Officer, you will play a vital role in enforcing secure custody and promoting positive change within our institutions.Key Responsibilities:Ensuring the safety and security of offenders, staff, and visitorsProviding support and guidance...

Senior Customer Service Officer

2 months ago

Singapore BOLLORE LOGISTICS SINGAPORE PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Senior Customer Service Officer to join our team at BOLLORE LOGISTICS SINGAPORE PTE. LTD. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the seafreight industry.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Ensure compliance with customers' Standard Operating Procedures and company policies
  • Liaise with overseas agents and carriers to coordinate shipments and resolve any issues that may arise
  • Prepare and process shipping documents, including LCL and FCL documentation
  • Coordinate with import and export operations to ensure accuracy in documentation and invoicing
  • Liaise and coordinate with carriers, customers, and suppliers to ensure smooth delivery of shipments
  • Provide quotations and arrange for the packing and labelling of Dangerous Goods
  • Responsible for closing of files every month and DG declaration from time to time
Requirements
  • Diploma or Degree in a relevant field preferred
  • Minimum 3 years of experience in freight forwarding (airfreight/seafreight)
  • Excellent communication and interpersonal skills

We invite interested and qualified candidates to submit their resume for consideration. Only shortlisted applicants will be contacted.