Customer Relationship Specialist

7 days ago


Singapore RANDSTAD PTE. LIMITED Full time
About Our Client

Our client, a leading life insurance company in Singapore, offers a comprehensive range of life insurance coverage and employee benefits solutions. They are one of the top 5 life insurance companies in Singapore, providing a wide scope of services to their clients.

About the Role

This position as a Customer Relationship Specialist requires you to liaise with various distribution channels, including brokers, financial advisors, and direct sales teams, to manage the renewal of group insurance policies. The ideal candidate will establish and maintain strong working relationships with internal and external stakeholders, such as clients, intermediaries, and business partners.

You will provide support to the Team Lead in developing value propositions and engagement activities to increase pooling sales opportunities. You will work closely with clients and intermediaries to design tailored plans that meet their needs, taking into account operational aspects. Some of the key responsibilities include:

* Providing excellent customer service to clients and internal stakeholders
* Managing relationships with distribution channels and business partners

What We Offer

This role comes with a competitive salary of SGD 80,000 per annum, plus attractive fixed allowances and benefits. You will also enjoy a good work-life balance and standard working hours, as well as hybrid work arrangements. Our office is conveniently located in the city center, making it easily accessible by public transport.

Requirements

To be successful in this role, you should have at least 3 years of experience in account management, preferably in group insurance or employee benefits insurance. You should also possess skills and knowledge in the following areas:

* Strong understanding of life and health insurance products and processes
* Excellent communication and interpersonal skills
* Results-driven approach with a focus on meeting goals and objectives
* Ability to work collaboratively as part of a team
* Good numeracy and literacy skills
* Proficiency in using technology and software applications

Benefits and Perks

In addition to the competitive salary and benefits package, we offer a range of perks and rewards, including:

* Attractive basic salary and fixed allowance
* Medical benefits and annual leave
* Opportunities for career growth and professional development
* Hybrid work arrangement and flexible working hours

About Us

Randstad Pte. Limited is a leading recruitment agency in Singapore, specializing in temporary, permanent, and contract staffing solutions. We pride ourselves on our expertise, professionalism, and commitment to delivering exceptional service to our clients and candidates.

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