Relationships and Customer Growth Specialist

2 days ago


Singapore KIDSTARTNOW PTE. LTD. Full time
Job Summary

KIDSTARTNOW PTE. LTD. is seeking a skilled Relationships and Customer Growth Specialist to join our team.

The ideal candidate will have 1-2 years of experience in customer-facing roles and excellent communication skills to interact with customers, teachers, and colleagues effectively.

Key Responsibilities
  • Coordinating classes, centre operations, and handling walk-ins and telephone enquiries.
  • Providing course consultation to prospective customers and resolving feedback and complaints.
  • Liaising with customers and teachers regarding parents' feedbacks and students' progress.
  • Managing daily collections, preparing materials for classes, data-entry, and maintaining Student Management System & CRM.
  • Processing new student enrolments and administering customer relationships.
Requirements
  • At least 1-2 year(s) of working experience in the related field.
  • Effective planning and multi-tasking abilities.
  • Good interpersonal skills and bilingual proficiency (English & Chinese).
  • Proficient in MS Office applications.
  • Able to work on weekends during centre operating hours (Wednesday to Sunday, 10am-7pm).
Estimated Salary

$45,000 - $60,000 per annum, depending on experience.

About Us

KIDSTARTNOW PTE. LTD. offers a dynamic and supportive work environment with opportunities for growth and development.



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