Customer Growth Specialist

1 week ago


Singapore Zendesk Full time
Drive Revenue Growth with Zendesk

At Zendesk, we're on a mission to power exceptional service for every person on the planet. Our software helps brands deliver a sense of calm to the chaotic world of customer service.

We're seeking an experienced SMB Account Executive to join our team. As a key player in driving revenue growth, you'll be responsible for acquiring new customers and developing strategies for account expansion.

Key Responsibilities:

  • Develop and execute sales strategies to drive top-line revenue growth.
  • Manage and nurture customer relationships to ensure high satisfaction and retention levels.
  • Identify opportunities to cross-sell additional products and services to existing customers, optimizing account revenue and profitability.
  • Use data insights and customer behavior to effectively prospect new clients and enhance retention strategies.
  • Articulate the benefits of Zendesk products, aligning them with customers' business objectives to ensure customer satisfaction and product expansion.
  • Lead competitive sales cycles, utilizing strong communication skills and value selling to articulate compelling business cases.
  • Develop a robust pipeline of qualified opportunities, accurately tracking details and sales stages in Salesforce.
  • Provide accurate weekly, monthly, and quarterly forecasts, exceeding quarterly and annual revenue goals.
  • Collaborate with internal teams to enhance sales strategies and streamline sales execution.

About You:

  • Bachelor's degree or equivalent experience required.
  • At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
  • Experience in managing and expanding customer relationships at various levels.
  • Strong presentation, negotiation, and deal closing skills.
  • An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
  • Knowledge of industry trends and the ability to build relationships with key decision makers.
  • Outstanding organizational and multi-tasking skills with the ability to handle high volumes of opportunities simultaneously.
  • Familiarity with key Sales tools such as Salesforce, Outreach, and Clari.
  • Ability to speak both English and Mandarin is highly preferred.

What We Offer:

  • A fulfilling and inclusive work environment.
  • A hybrid way of working, enabling flexibility and collaboration.
  • Ongoing training and professional growth opportunities.
  • A competitive salary, estimated around $85,000 - $110,000 per year, depending on location and experience.

  • Hair Growth Specialist

    16 hours ago


    Singapore JONSSON PROTEIN HEALTHY HAIR GROWTH PTE. LTD. Full time

    Job OverviewJONSSON PROTEIN HEALTHY HAIR GROWTH PTE. LTD. is seeking a skilled Hair Growth Specialist to join our team.This role involves working with customers to provide professional hair treatment and hairdressing services, as well as coaching sessions on products and sales techniques.


  • Singapore EMINENCE ORGANIZATION PTE. LTD. Full time

    Job Title: Customer Growth SpecialistAt EMINENCE ORGANIZATION PTE. LTD., we are looking for a driven and motivated individual to join our team as a Customer Growth Specialist.We offer an estimated salary of SGD 4,500 - 5,500 per month based on the company's location and industry standards.Company Overview:Our organization is committed to helping businesses...


  • Singapore KIDSTARTNOW PTE. LTD. Full time

    Job SummaryKIDSTARTNOW PTE. LTD. is seeking a skilled Relationships and Customer Growth Specialist to join our team.The ideal candidate will have 1-2 years of experience in customer-facing roles and excellent communication skills to interact with customers, teachers, and colleagues effectively.Key ResponsibilitiesCoordinating classes, centre operations, and...


  • Singapore DS MANPOWER SPECIALIST Full time

    DS MANPOWER SPECIALIST is seeking a highly motivated and skilled EA Personnel to join our team.As a successful candidate, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and sales support to our clients.Key Responsibilities:To handle customer inquiries and provide timely responses to their...


  • Singapore SOCIAL HEALTH GROWTH LTD. Full time

    At SOCIAL HEALTH GROWTH LTD., we are seeking a highly skilled Child Development Specialist to join our team. This role is an exciting opportunity for someone who wants to make a meaningful impact in the lives of children and families.About the RoleThe Child Development Specialist will work closely with our team to provide interventions and programmes that...


  • Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    About the Role:We are seeking an experienced Customer Relationship Growth Specialist to join our APAC team in Singapore. This is a unique opportunity to drive revenue growth and expand our partnerships with key clients in the region.Job Description:Identify and execute growth opportunities across your partner portfolio, managing churn risk and building...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job DescriptionIn a fast-paced and dynamic F&B FMCG environment, HAYS SPECIALIST RECRUITMENT PTE. LTD. is seeking an experienced Corporate Development Associate to support business growth in the SEA region.The successful candidate will play a key role in driving expansion by providing data-driven insights to inform strategic decisions.Key...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    OverviewHAYS SPECIALIST RECRUITMENT PTE. LTD., a leading provider of recruitment solutions, is seeking a highly skilled Finance Executive to join our growing team in Singapore. This exciting opportunity will enable you to utilize your financial expertise to drive business growth and expansion.About the RoleThis dynamic role encompasses a comprehensive scope...


  • Singapore SOURCEO PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Customer Lifecycle Strategist to join our team at SOURCEO PTE. LTD. as a Revenue Growth Specialist. This role will be responsible for identifying and pursuing revenue enhancement opportunities, collaborating with internal stakeholders, and driving the overall strategy for automating existing campaign segments.


  • Singapore TECSTATION PTE. LTD. Full time

    We are seeking a talented Strategic Growth Specialist to join our team at TECSTATION PTE. LTD.The ideal candidate will have a proven track record of establishing and maintaining strong customer relationships, expanding business growth through strategic partnerships and alliances, and driving new market development.A competitive salary of $80,000 - $110,000...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job SummaryWe are seeking a Client Engagement Specialist to join our team at Recruit Express Pte Ltd. As a key member of our team, you will be responsible for driving customer growth through effective engagement and onboarding strategies.About the RoleThe ideal candidate will have excellent communication skills, with the ability to build strong relationships...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    About the RoleAs a Customer Care Consultant at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and service-oriented individual to join our team.Key ResponsibilitiesReservations Management: Process reservation requests, manage booking inquiries, and...


  • Singapore ST Recruitment Centre Full time

    Job DescriptionWe are seeking a skilled and motivated Account Growth Specialist to join our team at ST Recruitment Centre.About the RoleThis is an exciting opportunity for a sales professional to drive business growth by achieving monthly sales targets. As an Account Growth Specialist, you will be responsible for securing new contracts, coordinating...


  • Singapore GOLD PEAK INNOVATIONS PTE. LTD. Full time

    Job OverviewGOLD PEAK INNOVATIONS PTE. LTD. is seeking a Business Growth Specialist to join our team. This role involves developing new customer base through cold calling and emailing, making appointments and visiting potential customers for new business opportunities.

  • Hair Care Specialist

    16 hours ago


    Singapore JONSSON PROTEIN HEALTHY HAIR GROWTH PTE. LTD. Full time

    Job Title: Hair Care SpecialistWe are seeking a highly skilled and dedicated Hair Care Specialist to join our team at JONSSON PROTEIN HEALTHY HAIR GROWTH PTE. LTD.About the Role:The successful candidate will be responsible for providing exceptional customer service, recommending premium hair care products, and delivering expert hair care treatments. Our...


  • Singapore BMC Software, Inc. Full time

    About the RoleWe are seeking a highly motivated and results-driven Key Account Growth Specialist to join our team at BMC Software, Inc. As a Key Account Growth Specialist, you will be responsible for designing and executing a go-to-market strategy to drive revenue growth and customer satisfaction.Key ResponsibilitiesDevelop and execute a go-to-market...


  • Singapore AKS MARKETING SOLUTIONS Full time

    Job OverviewAKS MARKETING SOLUTIONS is seeking a highly motivated Sales Growth Specialist to join our team. As a key member of our sales force, you will be responsible for driving business growth through direct sales and brand representation.About the RoleThis is an exciting opportunity for a results-driven individual to embark on a career in sales with a...


  • Singapore NANOMATICS PTE. LTD. Full time

    Job DescriptionNanomatics, a pioneering startup in sustainable plastic waste management, is seeking an experienced Business Growth Specialist. As a key member of our team, you will spearhead the growth of our innovative products and services. Your role will involve conceptualizing sales strategies, driving market expansion, building relationships with...


  • Singapore Juss Solutions Group Pte Ltd Full time

    Company OverviewJuss Solutions Group Pte Ltd is a leading provider of innovative solutions in the IT industry.Job DescriptionWe are seeking a highly motivated Sales Growth Specialist to join our team. As a Sales Growth Specialist, you will be responsible for driving sales growth by developing and executing sales strategies that meet or exceed sales...


  • Singapore ALTIUS ORG Full time

    Job OverviewWe are seeking a dynamic and driven individual to join our team as a Career Growth Specialist. This role is ideal for those who are eager to learn and grow with our organization, ALTIUS ORG.About the RoleThe primary objective of this position is to provide exceptional customer experience through marketing communications, event management, and...