Senior Customer Relationship Specialist
3 days ago
A dynamic role is available for a seasoned professional to join our team as a Senior Customer Relationship Specialist. This position is ideal for individuals who are passionate about delivering exceptional customer experiences and building strong relationships.
About the Role:
The successful candidate will be responsible for onboarding new parents into our community, sharing our vision and recommending suitable coding programs for students. Key responsibilities include supporting customer success initiatives, managing customer relationships, and acting as a parent's advocate. Additionally, this role involves planning lead generation events with key partners and ensuring smooth payment processes.
Requirements:
To be successful in this role, you will require a minimum Diploma/Degree in any field and no prior experience is necessary as training will be provided. A willingness to work full weekends (Sat + Sun) is also essential.
Key Skills:
We are seeking individuals with excellent communication skills, ability to multitask, and proficiency in Microsoft Office. Relevant skills include teaching, customer service operations, customer engagement, and administration. As a Senior Customer Relationship Specialist, you will have the opportunity to develop your skills in customer acquisition, customer success, and advocacy.
What We Offer:
In return for your hard work and dedication, we offer a competitive salary of SGD 40,000 - 60,000 per annum, depending on experience.
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