Rewards Policy Governance Manager
2 days ago
Careers@Gov is seeking a highly detail-oriented individual to join our team as a Rewards Policy and Governance Manager.
Key Responsibilities- Oversight of rewards-related policies, ensuring adherence to standards and proactive review and/or update operational risk management plans at the division and department level.
- Development, implementation, and governance of rewards policies, fostering alignment across divisions awarding Healthpoints for their programs.
- Operationalization of the policy framework across various applications, facilitating the escalation of new policy proposals to management approval platforms.
- Leadership in supporting the governance process, responding to queries from internal or external auditors, and addressing process or audit gaps.
- Prioritization of periodic reviews of Healthpoints and related rewards operations support policy, collaboration with Finance on budgeting and finance liability processes.
- Establishment of robust processes to identify and address reporting and reconciliation inconsistencies between systems.
- Strategic approach to identifying and mitigating operational risks at both division and department levels, close collaboration with other department Risk Management Representatives.
- Development of operational risk management plans for the Rewards team, including maintaining or updating department-level business continuity plans.
- Timely submission of monthly Key Risk Indicators to RMOE.
We are looking for a dynamic and self-motivated individual with at least 3 years of relevant working experience preferably in rewards or loyalty programme policy development, governance or audit management, operations management, insights-driven data analysis, project management (preferably in a tech environment).
You should possess:
- Bachelor's degree in business, statistics, system design, or other related discipline.
- Comfortable in engaging tech stakeholders (including 3rd party vendors).
- Good leadership and interpersonal skills with demonstrated ability to interact effectively with all levels of an organisation and navigate complex stakeholder relationships.
- Strong verbal, written and presentation skills coupled with strong influencing skills, proficient in MS Office suite of apps.
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