Governance and Policy Strategist Leader
5 days ago
The commerce industry has witnessed remarkable growth in recent years, becoming a highly competitive space among leading Internet companies. Its future growth potential cannot be overstated.
We believe TikTok is an ideal platform to deliver a superior commerce experience to our users. We're seeking passionate and talented individuals to join our operations team, together building a commerce ecosystem that's innovative, secure, and intuitive for our users.
Key Responsibilities:
- Develop and Lead a Team: Build data-driven strategies and policies to enable the commerce business, evaluate partners' onboarding policies, post-onboarding policies and behaviors, fulfillment, and services.
- Market and Regulatory Expertise: Maintain a keen understanding of market and regulatory conditions to inform strategy development.
- Compliance and Risk Management: Responsible for partners' regulatory and platform policy compliance management, building the implementation process, and working closely with cross-functional partners to optimize enforcement system efficiencies.
- Compliance Improvement: Responsible for mitigating the number of partners on the commerce platform who actively and consistently attempt to engage in non-compliance. Ensure constant improvements of partners' compliance, risk, and experience-related top-line metrics.
- Transparency and Awareness: Lead initiatives to promote transparency and understanding of policies, improving partners' awareness, comprehension of policies, and support partners to better compliantly operate on the platform.
- Global Travel: Undertake extensive travel globally, exceeding 70% of the time, to fulfill business-related commitments and objectives.
Minimum Qualifications:
- Education: Bachelor's degree preferably in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science, or equivalent degree.
- Experience: Proven experience in commerce governance strategies or policy-making. 5 years of proven experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking, and Operations Management, or Commerce Strategy, business partner, or Product Growth, Risk, Compliance, or Experience programs.
- Leadership Experience: At least 2 years of experience leading teams and managing cross-functional partnerships.
- Language Skills: Proficiency in English is required for this role.
Preferred Qualifications:
- Stakeholder and Program Management: Excellent stakeholder and program management skills to influence cross-functional stakeholders and senior leaders to achieve results.
- Communication: Experience in explaining complex solutions in a simple way and able to influence others without authority.
- Data-Driven: Highly data-driven, with experience analyzing and utilizing data-driven methodologies for OKR business goal setting, and business analysis, policy making, risk discovery, or program design.
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