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Job Overview

This role is responsible for collaborating with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.

  • Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
  • Maintain and update merchant records and documentation in accordance with company policies.

Excellent communication skills are necessary to liaise effectively with merchants and internal teams. Prior experience in operations, documentation management, or customer support is essential.

Key Responsibilities
  • Collaborate with Sales Managers to facilitate merchant onboarding and compliance processes.
  • Verify and maintain accurate merchant records and documentation.
  • Provide administrative support for merchant operations.
Requirements
  • Prior experience in operations, documentation management, or customer support.
  • Excellent communication skills to liaise with merchants and internal teams.
  • Ability to work collaboratively with Sales Managers and other departments.
Benefits

This role offers a unique opportunity to develop your skills in operations and customer support while working in a dynamic team environment.