Merchant Onboarding Sales Executive

**About HitPay**:
HitPay is on a mission to empower businesses of all sizes with accessible, seamless, and secure payment solutions. We provide a comprehensive platform that simplifies digital payments for merchants, ensuring they can focus on growing their core business. As UPI expands its footprint in Singapore, HitPay is at the forefront of driving merchant adoption in offline channels.

**What is UPI?**
UPI (Unified Payments Interface) is a real-time payment system that enables instant fund transfers between bank accounts using a mobile device. Originally developed in India, UPI has rapidly grown into a widely accepted payment method due to its simplicity and efficiency. In Singapore, UPI is gaining traction among merchants looking for cost-effective, secure, and convenient payment options for their customers.

**Role Overview**:
We are seeking a **Merchant Onboarding Sales Executive** on a 6-month **contract** basis to **spearhead the adoption of UPI (Unified Payments Interface)** in Singapore’s offline merchant landscape. Upon **achieving key performance indicators (KPIs)** and demonstrating a **strong cultural fit**, this role has the potential to **convert into a full-time position**.

**Key Responsibilities**:

- ** Merchant Outreach & Onboarding**
- Conduct **door-to-door** visits to potential merchants across Singapore.
- Identify new business opportunities and actively pitch UPI payment solutions to merchants.
- Organize and execute onboarding sessions, ensuring seamless integration with HitPay’s platform.
- ** Relationship Building & Education**
- Build and maintain strong relationships with merchants, store owners, and frontline cashiers.
- Provide hands-on demonstrations, training sessions, and educational materials on UPI benefits and usage.
- Address merchant and cashier queries, troubleshooting issues related to payment and POS systems.
- ** Implementation of On-Ground POS Materials**
- Coordinate the placement and setup of physical POS materials, ensuring visibility and accessibility.
- Regularly audit and refresh marketing materials to maintain brand consistency and accurate messaging.
- ** Market & Competitive Analysis**
- Stay updated on industry trends, competitor activities, and local market conditions.
- Gather feedback from merchants to help improve product offerings and marketing strategies.
- ** Performance Tracking & Reporting**
- Track and measure key KPIs (e.g., number of merchants onboarded, transaction volumes, merchant satisfaction).
- Provide periodic reports to management on progress, challenges, and recommended improvements.

**Qualifications & Experience**:

- ** 2-3 years of experience** in a relevant field (POS software, payments industry, fintech, or related B2B sales).
- Strong knowledge of merchant payment processes, POS systems, and ideally some familiarity with UPI.
- ** Proven sales track record**, with hands-on field experience highly preferred.
- Excellent interpersonal and communication skills, with the ability to translate technical concepts into clear, tangible benefits.
- ** Proactive and self-motivated** approach, comfortable working independently and in a fast-paced environment.
- Fluent in English (additional local languages/dialects are a plus).
- ** Willingness to travel** and work on the ground, conducting door-to-door visits across Singapore.
- ** Relevant work authorization** in Singapore is **mandatory**.

**Compensation & Benefits**:

- ** Contract Duration**: 6 months, with the potential to convert to a full-time role based on **KPI achievement** and **cultural fit**.
- ** Compensation**: Includes a **basic salary** plus **sales bonuses** tied to performance.
- ** Growth Opportunities**: Potential pathway to a full-time role with expanded responsibilities.