Merchant Operations and Support Executive

2 days ago

Central Singapore Cube Payment Services Pte Ltd Full time

**Job Information**:
Date Opened
- 01/02/2025

Job Type
- Full time

Industry
- Payments / FinTech

Work Experience
- 1-3 years

City
- Singapore

State/Province
- Central Singapore

Country
- Singapore

Zip/Postal Code
- 349256

**Job Summary**:

- We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive. In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team.

***Key Responsibilities**:

- Collaborate with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.
- Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
- Act as the main point of contact for merchants regarding documentation-related queries and provide guidance as needed.
- Work closely with internal teams, including Compliance and Finance, to ensure a seamless onboarding experience for merchants.
- Maintain and update merchant records and documentation in accordance with company policies.
- Support the resolution of any documentation discrepancies or issues in a timely manner.
- Assist in preparing merchant-related reports and operational updates.
- Provide administrative support for merchant operations, including invoicing and tracking key milestones.

**Qualifications & Experience**:

- Strong attention to detail and a meticulous approach to reviewing documents.
- Excellent communication skills to liaise effectively with merchants and internal teams.
- Ability to work collaboratively with Sales Managers and other departments.
- Prior experience in operations, documentation management, or customer support is an advantage.
- Familiarity with compliance requirements in the financial or payment services industry is a plus.
- A proactive mindset with strong organizational and problem-solving skills.

  • Associate, Merchant

    5 days ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Associate, Merchant

    5 days ago

    Singapore Operations Full time $104,000 - $130,878 per year

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab in Singapore, shaping the business to meet the evolving needs of consumers. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers. We develop and execute business strategies that help us...

  • Technical Support Executive

    4 days ago

    Singapore KPay Merchant Service Limited Full time

    KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Job description**: 3....

  • Associate, Merchant Success

    5 days ago

    Singapore Operations Full time $80,000 - $120,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Merchant Success Executive

    2 weeks ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...

  • Merchant Operations and Support Executive

    2 weeks ago

    Singapore Cubepayment Full time

    Merchant Operations and Support Executive Singapore, Singapore | Posted on 01/02/2025 We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive. In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team. Key...

  • Merchant Operations and Support Executive

    2 weeks ago

    Singapore CUBE PAYMENT SERVICES PTE. LTD. Full time

    We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive . In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team. Key Responsibilities: Collaborate with Sales Managers to assist merchants in gathering and...

  • Merchant Operations and Support Executive

    1 week ago

    Singapore CUBE PAYMENT SERVICES PTE. LTD. Full time

    We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive . In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team. Key Responsibilities: Collaborate with Sales Managers to assist merchants in gathering and...

  • Merchant Acquisition Executive

    2 days ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **RESPONSIBILITIES**: - Responsible for merchant acquisition by proactive visits - Leading the merchant acquisition efforts including prospecting, negotiation and development of necessary marketing tools - Work closely with the merchant to ensure a successful and amazing onboarding experience - Point of contact and liaison for merchants, manage and respond...

  • Merchant Operations Executive

    3 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    What will you do? Pitch solutions to prospective partners through face-to-face and virtual engagements. Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns. Champion the company's value proposition and promotional tools including performance-based marketing. Ensure a smooth onboarding process and...