Hotel Guest Experience Coordinator

1 week ago


Singapore beBeeGuestRelations Full time $4,500 - $5,500
Key Responsibilities

We are seeking a skilled Guest Relations Specialist to meet and exceed hotel guests' expectations through attending to their enquiries, providing solutions, and delivering exceptional customer service.

Primary Duties
  • Perform check-ins and check-outs in an efficient manner.
  • Ensure accurate and timely reservation management.
  • Handle guest inquiries, resolve complaints, and attend to customers' needs.
  • Follow up on email correspondence with a proactive approach.
  • Collaborate closely with the Housekeeping and Maintenance teams.
  • Carry out assigned duties and responsibilities with attention to detail.
Essential Qualifications
  • Candidates must possess a Higher secondary/Pre-U/A level/College qualification in Hospitality, Tourism, or Hotel Management, or equivalent.
  • A minimum of one year's work experience is required.
  • Preference will be given to Entry Level specialists in Hotel Management or equivalent fields.


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