Estate Administrator
2 weeks ago
Job Description:
The Property Administrative Executive will be responsible for providing administrative support to the property team. This includes managing phone calls, attending to walk-in residents, maintaining records of enquiries or complaints received from residents/tenants, and managing the booking of estate facilities.
Key Responsibilities:
- Manage phone calls and attend to walk-in residents
- Maintain proper records of enquiries or complaints received from residents/tenants
- Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. with accordance to standard operating procedures/handbook/by-laws
- Support the maintenance for office facilities and equipment, coordinate with vendors / contractors / building management for the repair and maintenance of office and estate equipment / facilities when required
- Establish and maintain proper filing system to ensure smooth documentation and administration of the estate
- Carry out regular update of the content of the notice board(s)
- Handle maintenance fee billing to residents, issue maintenance notice / reminder
Benefits:
- Opportunity to work in a dynamic and fast-paced environment
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Highly organized and able to prioritize tasks effectively
- Strong problem-solving skills and ability to think critically
- Proficient in Microsoft Office Suite
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