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Service Delivery Executive

2 weeks ago

Singapore PEST REMOVAL SPECIALIST PTE. LTD. Full time
About Us

We are PEST REMOVAL SPECIALIST PTE. LTD., a leading provider of pest control services in Singapore. We are committed to delivering exceptional results to our customers, and we are seeking a highly motivated Business Development Manager - Pest Control Services to join our team. As a key member of our organization, you will be responsible for developing and executing business strategies to drive growth and revenue. If you have a strong background in pest control operations, excellent leadership skills, and a passion for business development, we encourage you to apply.

About the Role

This is an exciting opportunity to join our dynamic team as a Pest Control Operations Manager. As a key member of our operations team, you will be responsible for managing day-to-day operations, including scheduling, routing, and dispatching technicians. You will also provide guidance, training, and performance feedback to teams of pest control technicians. If you have a strong background in pest control operations and excellent leadership skills, we encourage you to apply.

Your Key Responsibilities

• Manage day-to-day operations, including scheduling, routing, and dispatching technicians

• Provide guidance, training, and performance feedback to teams of pest control technicians

• Ensure high levels of customer satisfaction by responding promptly to customer concerns and resolving issues efficiently

• Monitor and enforce quality control standards, ensuring compliance with NEA regulations and company protocols

• Implement and maintain safety protocols, ensuring a safe working environment for technicians and customers

• Oversee inventory management, including ordering supplies, managing stock levels, and minimizing waste

Your Requirements

• 5+ years of experience in pest control sales and operations

• Proven leadership and team management experience, with excellent communication and interpersonal skills

• Strong understanding and knowledge of pest control principles, practices, and regulations

• Ability to analyze data, identify trends, and make informed decisions