Client Service Champion

2 days ago


Singapore beBeeCustomer Full time $60,000 - $80,000
Job Title: Client Service Champion

The Client Service Champion role is a dynamic position that requires delivering exceptional customer service to clients. Key responsibilities include:

  • Responding to incoming calls, emails, and written correspondences in a timely and efficient manner.
  • Maintaining client confidentiality and data security.
  • Resolving client issues and enquiries via various channels within committed turnaround times and standards.
  • Educating clients about available resources for self-help and directing them towards relevant information.
  • Ensuring client satisfaction and completing necessary documentation.
  • Complying with group standards and control measures in the execution of client requests.

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