Specialist, Client Services
2 days ago
Specialist, Client Services - Singapore
Are you passionate about working with clients to find solutions? Are you passionate about providing a first-class level of customer service? If so, join our team here at Convera as a Specialist, Client Services.
Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid
We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
We make moving money so easy, that any company in the world can grow with confidence
In your role as a Specialist, Client Services.
- You will be responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements.
- You will be providing first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence.
- You will demonstrate high levels of motivation and target focused, able to work under pressure whilst holding customer satisfaction as paramount.
- Effective communication skills are crucial. Additionally, the role requires a strong desire to take ownership and assist team members to drive the team’s overall performance.
You will ideally have:
- Primarily, a passion for providing only the best level of customer service to corporate clients. If you have experience of doing so, even better
- Ideally you will have experience within the financial services sector, but this is not essential
- Great communication skills - Excellent Cantonese, English, and Mandarin language skills are essential as our clients speak all of these languages
- The ability to network and build internal and external relationships at all levels
- Effective time management skills and solid computer skills with the ability to use MS Outlook, Excel, Word, PowerPoint are required.
Join us, and let’s move money simply, securely, smartly
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
LI-AS1
-
Client Service Specialist
7 days ago
Singapore Stafflink Services Full timeJob Description Company transport pick up from Woodlands, Yishun, Ang Mo Kio, Sengkang, Pasir Ris, and Tampines Excellent training will be provided and great career development opportunities Our client is one of the largest healthcare services groups in Asia. They provide world-class distribution, digital and commercial services to support the growing...
-
Policy Servicing Broker/consultant
2 weeks ago
Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time**Key Responsibilities**: - Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse in-force policies. - Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of PCS’s clients to achieve both...
-
Client Service Specialist
2 weeks ago
Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full timeJob Description:KAIROS GLOBAL SEARCH PTE. LTD. is a leading private bank providing bespoke wealth management solutions to high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). We are currently seeking a dedicated Client Service Specialist to support our Relationship Managers in delivering exceptional client service.Key...
-
Client Care Specialist
2 weeks ago
Singapore REACH COMMUNITY SERVICES LTD. Full timeThe Client Care Specialist at REACH Community Services LTD. plays a crucial role in ensuring the smooth operation of our services. As a member of our team, you will be responsible for managing client data, generating reports, and supporting our outreach events.About the RoleManage data collation, report generation, and ensure compliance with data protection...
-
Client On-Boarding Specialist
4 days ago
Singapore ICE DATA SERVICES SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob PurposeICE Data Services is seeking an exceptional and highly motivated onboarding specialist to join a fast-paced Global Delivery Team. The Client On-Boarding Specialist is an integral part of ICE Data Services overall operational workflow which contributes significantly to the overall success of the business.In this role, the...
-
Client Services Associate
7 days ago
Singapore APICARE PAIN SPECIALIST PTE. LTD. Full timePosition Description:APICARE PAIN SPECIALIST PTE. LTD. is seeking a dedicated and detail-oriented Business Development Support to join our team. The successful candidate will provide administrative support to the business development team, handle billing matters, and coordinate patient-related matters.Responsibilities:Provide administrative support to the...
-
Client Support Specialist
2 weeks ago
Singapore TECHNOLOGY SERVICES GROUP PTE. LTD. Full timeAre you seeking a challenging and fulfilling career in customer service and technical support? Do you possess exceptional communication skills and a genuine desire to assist others? If so, we have an exciting opportunity just for you! We are currently seeking two Support Specialists to join our dynamic team and deliver top-notch service to our clients...
-
Client Service Specialist
7 days ago
Singapore ZUELLIG PHARMA SPECIALTY SOLUTIONS GROUP PTE. LTD. Full time**Client Service Specialist **The Job**: As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners....
-
Client Services Specialist
2 weeks ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Client Services Specialist
2 days ago
Singapore Moody's Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Client Servicing Specialist
2 weeks ago
Singapore WGT EHR PTE. LTD. Full timeAbout the RoleThis is an exciting opportunity to join WGT Group as a Client Servicing Specialist. The successful candidate will be responsible for providing exceptional service to our clients, ensuring timely and accurate completion of tax returns and compliance works.The ideal candidate will possess excellent communication and interpersonal skills, with the...
-
Client Care Specialist
2 weeks ago
Singapore DIRECT FUNERAL SERVICES PTE. LTD. Full timeJob DescriptionWe are seeking a Client Care Specialist to join our team at DIRECT FUNERAL SERVICES PTE. LTD. As a key member of our customer service team, you will be responsible for handling incoming calls and walk-in clients, performing basic administrative duties, responding to customers' feedback and inquiries, providing good client support and...
-
Client Service Specialist
2 weeks ago
Singapore MetaVerse Green Exchange Full time**Roles and Responsibilities**: - Support clients in the onboarding process and provide support post-on-boarding - Oversee new account start-ups - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. - To...
-
Client Services Specialist
1 week ago
Singapore METAVERSE GREEN EXCHANGE PTE. LTD. Full time**Roles and Responsibilities**: - Support clients in the onboarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. - To adhere to professional standards of...
-
Client Services Specialist
2 weeks ago
Singapore Career Edge Asia Pte Ltd Full time$3800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: Central **Responsibilities** - Support clients in the on-boarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our...
-
Client Services Specialist
1 week ago
Singapore Career Edge Asia Pte Ltd Full time$3800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: Central **Responsibilities** - Support clients in the on-boarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our...
-
Client Acquisition Specialist
2 weeks ago
Singapore MANFIELD EMPLOYMENT SERVICES PTE LTD Full timeKey Responsibilities:The Client Acquisition Specialist will be responsible for drawing prospect lists, developing new clients, and growing and retaining key clients. You will also analyze market potential, develop competitive positioning and pricing strategies, and track competitor activities.
-
Client Service Specialist
1 week ago
Singapore OCTAGON Full timeOCTAGON OverviewOCTAGON is a renowned event and marketing agency, passionate about delivering high-quality client experiences. Our team excels at managing complex projects, forging lasting relationships with clients and partners, and driving business growth through innovative marketing strategies.Job SummaryWe're looking for a skilled Client Service...
-
Oracle ERP Implementation Specialist
1 week ago
Singapore Client Of Solvecube Full timeOur company is seeking a highly skilled Oracle ERP Implementation Specialist to join our team. The successful candidate will have a proven track record of implementing Oracle ERP systems, with a strong focus on delivering high-quality results within agreed timelines.The ideal candidate will possess a deep understanding of Oracle ERP systems and technologies,...
-
Financial Consultant Specialist
2 weeks ago
Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full timeWe are seeking a Financial Consultant Specialist to join our team at THE SPECIALIST OPINION PRIVATE LIMITED. As a Financial Consultant Specialist, you will play a vital role in helping our clients achieve their financial goals by providing expert advice and guidance.You will be responsible for analysing and managing client's financial portfolios, providing...