Associate, Insurance Client Service Specialist

3 days ago


Singapore Athene Full time

Associate, Insurance Client Service Specialist page is loaded## Associate, Insurance Client Service Specialistlocations:
Singaporetime type:
Full timeposted on:
Posted Todayjob requisition id:
R **Position Overview**Apollo is seeking a talented and motivated Client Service Specialist to join the firm’s APAC 3rd Party Insurance team. As a key member of a dynamic team, this role will be vital in fostering positive client relationships, resolving inquiries, and supporting business development efforts across our 3rd Party Insurance business in the APAC region.**Primary Responsibilities*** **Client Support:** Work in close partnership with the Institutional Client Group and Portfolio Managers to provide best-in-class client service to 3rd Party Insurance clients in the APAC region throughout the whole servicing lifecycle, from prospect to client. Coordinate prompt and professional responses to inquiries, addressing concerns, and providing accurate information on investment products, performance, and processes. Ensure that all client needs are consistently met and strive to exceed client expectations.* **Operational Support:** Work closely with internal teams, including Enterprise Solutions, CPS, Compliance, Investment Professionals, and Portfolio Managers to resolve client-related operational issues promptly. Collaborate to streamline processes and improve overall service efficiency.* **Client Collateral**: Coordinate with Sales, Marketing, Product and Client Management Group teams to draft and/or translate client communications including but not limited to ad-hoc inquiries, marketing materials, diligence materials (e.g. RFPs, DDQs) fund fact cards and fund commentary.
Maintain and manage distribution of up-to-date marketing and commentary materials across Apollo’s product suite that is fit for use in Greater China. Ensure reporting requirements are fulfilled and satisfied on time.* **Onboarding and



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