POS Systems Technical Support Specialist

7 days ago

Singapore beBeeTechnical Full time $4,000 - $6,000
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team. This role requires excellent technical expertise, problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Key Responsibilities
  • Provide technical support for POS hardware, software, and network.
  • Install, configure, and deploy POS hardware, software, and equipment.
  • Collaborate with vendors and internal teams to resolve technical issues.
  • Maintain documentation, system logs, and knowledge bases.
  • Train and support end-users on POS systems, tools, and best practices.
Requirements

To be successful in this role, you will need:

  • A diploma or certification in Information Technology, Computer Science, or related field.
  • Proven 1-2 years of experience in a technical support role in a POS-related environment.
  • Familiarity with POS systems, EDC terminals, and other related systems.
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities.
What We Offer

As a valued member of our team, you can expect:

  • A dynamic and fast-paced work environment.
  • Ongoing training and development opportunities.
  • A collaborative and inclusive work culture.
Why Join Us?

Our company is dedicated to fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers.

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