
POS Systems Technical Specialist
6 days ago
The successful candidate will be responsible for providing technical support to POS systems, networks, hardware, and software across all outlets and headquarters.
- Provide timely and effective end-user support for POS-related issues.
- Collaborate with external vendors to troubleshoot and resolve technical problems.
- Support in outlet openings or renovations by providing technical expertise.
- Assist in documenting process flows, test cases, and training materials as needed.
- Generate reports as required.
- Offer on-site or remote assistance, including after-hours or weekend response as needed.
- Perform other tasks as necessary.
Candidates should have:
- At least 1 year of relevant experience.
- A diploma or degree in Computer Information Technology or a business-related field.
- Knowledge and experience working with IT support, POS systems, or similar roles.
- Familiarity with SAP systems is an asset.
- Proficiency in Excel, formula skills, basic SQL query skills.
- Strong problem-solving and diagnostic skills with initiative.
- Self-driven and highly independent.
- Excellent communication and interpersonal skills.
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