Hotel Reception Professional
7 days ago
We are looking for a dynamic and customer-focused Hotel Reception Professional to join our team at The Outpost Hotel Sentosa. This role is ideal for individuals who enjoy working in a fast-paced environment, providing exceptional service to guests, and ensuring seamless operations within the hotel lobby and reception area.
About the RoleAs a Senior/Guest Service Assistant, you will be responsible for:
- Collaborating with the Assistant Manager to provide efficient services to guests and respond to their inquiries and concerns;
- Maintaining accurate knowledge of guest arrivals, events, amenities, outlets, and general information;
- Communicating effectively with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures;
- Ensuring efficient and courteous service in baggage and transport handling as well as general enquiries.
In addition to these responsibilities, you will also have the opportunity to develop your skills in areas such as quality assurance, interpersonal communication, problem-solving, adaptability, and good communication skills.
RequirementsTo succeed in this role, you should have:
- A minimum completion of PSLE or its equivalent;
- The ability to work rotating shifts, weekends, and Public Holidays;
- A positive attitude, outgoing personality, and good communication skills;
- No prior experience required – we welcome applications from those without experience.
As a valued member of our team, you can expect a competitive salary range of SGD $40,000 - $60,000 per annum, depending on experience.
This is an excellent opportunity to join a dynamic and growing hospitality team, where you can develop your skills and career prospects in a supportive and inclusive work environment.
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