Hotel Reception Manager
3 days ago
We are seeking a highly motivated and experienced Hotel Reception Manager to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring seamless check-in and check-out processes.
Key Responsibilities:- Manage the day-to-day operations of the hotel reception, including handling guest inquiries, resolving issues, and maintaining accurate records.
- Supervise and train a team of front desk staff to ensure they provide excellent customer service and adhere to company policies.
- Ensure efficient and timely processing of room reservations, check-ins, and check-outs, as well as handle cash and credit transactions accurately.
- Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth hotel operations.
- A minimum of 1-2 years of experience in a similar role, preferably in a hotel or hospitality setting.
- Excellent communication and leadership skills, with the ability to motivate and guide a team.
- Flexibility to work rotating shifts, including weekends and public holidays.
- Strong problem-solving skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- A competitive salary range of SGD $2,000 + OT (Gross: SGD $2,300), reflecting your value to our team.
- The opportunity to work in a dynamic and supportive environment, with opportunities for career growth and development.
- A comprehensive benefits package, including medical and dental coverage, as well as paid annual leave and sick leave.
The Supreme HR Advisory Pte Ltd is a reputable human resources advisory firm dedicated to providing top-notch recruitment services to clients across various industries. Our team of experts is passionate about connecting talented individuals with exciting job opportunities that match their skills and interests.
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