Hotel Reception Manager

5 days ago


Singapore A HOTEL BUGIS PTE. LTD. Full time
Role Overview

This is a role at A HOTEL BUGIS PTE. LTD. where you will be working as a Hotel Front Office Executive.

About the Role

We are looking for an individual who can manage check-in and check-out processes efficiently, handle reservations, and address guest inquiries in a professional and welcoming environment at the front desk.

Key Responsibilities:
  • Guest Reception: Greet all guests warmly upon arrival, manage check-in and check-out procedures, and maintain a seamless guest experience.
  • Reservations Management: Handle room reservations, cancellations, and modifications accurately, and ensure all guest information is recorded correctly in the hotel's system.
  • Customer Service: Address guest queries, concerns, and complaints promptly, provide information about hotel amenities, services, and local attractions.
  • Billing & Payments: Process payments, issue invoices, and maintain accurate billing records, handle cash transactions, and ensure proper cash management.
  • Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
  • Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
  • Compliance: Ensure adherence to hotel policies, procedures, and safety standards, maintain confidentiality of guest information.
  • Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.
Requirements

To be successful in this role, you should have:

  • A minimum of O-level education.
  • Previous experience in a front office or customer service role in the hospitality industry (advantageous but not required).
  • Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.
Working Arrangements

This role requires shift-based work, including weekends and public holidays. You will be reporting to the Duty Manager.

What We Offer

As a Hotel Front Office Executive at A HOTEL BUGIS PTE. LTD., you can expect:

  • A salary of SGD 2200 to SGD 2500.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional growth and development opportunities.


  • Singapore THE OUTPOST HOTEL SENTOSA Full time

    We are looking for a dynamic and customer-focused Hotel Reception Professional to join our team at The Outpost Hotel Sentosa. This role is ideal for individuals who enjoy working in a fast-paced environment, providing exceptional service to guests, and ensuring seamless operations within the hotel lobby and reception area.About the RoleAs a Senior/Guest...


  • Singapore RK RECRUITMENT PTE. LTD. Full time

    Job Title: Hotel Reception ManagerLocation: SentosaAbout the Job:This is an exciting opportunity to join our team as a Hotel Reception Manager. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable stay with us.Key Responsibilities:Manage the reception area...


  • Singapore THE BARRACKS HOTEL SENTOSA Full time

    Job Description:We are seeking a highly skilled and courteous Hotel Reception Assistant to join our team at The Barracks Hotel Sentosa. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service throughout their stay.Key Responsibilities:Create memorable experiences for guests...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Exciting Opportunity at THE SUPREME HR ADVISORY PTE. LTD.About the JobWe are seeking an experienced and professional Hotel Reception Manager to join our team at THE SUPREME HR ADVISORY PTE. LTD. in Little India.Salary InformationThe estimated salary for this role is $2300 per month, with opportunities for overtime (OT).Job DescriptionThis is a fantastic...


  • Singapore HOTEL GRAND PACIFIC Full time

    Job OverviewHOTEL GRAND PACIFIC is seeking a skilled and customer-focused Guest Services Executive to join its team.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional guest experiences.The successful candidate will be responsible for providing top-notch service to guests, ensuring their stay with us...


  • Singapore CAPELLA HOTEL, SINGAPORE Full time

    Company Overview">CAPPELLA HOTEL, SINGAPORE is a reputable hotel in the heart of Singapore. We strive to provide excellent customer service and create unforgettable experiences for our guests.


  • Singapore CAPELLA HOTEL, SINGAPORE Full time

    The Spa Reception Supervisor is a vital member of the Capella Hotel, Singapore team. This role ensures seamless guest experiences from arrival to departure.Key ResponsibilitiesMaintain efficient reception operations, including reservations and departuresLead by example, guiding spa receptionists and therapists in delivering exceptional servicePromote spa...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    About This RoleAt The Supreme HR Advisory Pte. Ltd., we are seeking an exceptional Front Desk Executive to join our team in Little India. As a key member of our hotel operations, you will be responsible for delivering outstanding customer service and ensuring seamless guest experiences.Salary & BenefitsThe estimated salary range for this role is $2000 + OT...


  • Singapore SG HOTELS PTE. LTD. Full time

    Executive Reception ManagerSingapore's luxury boutique hotel group, SG Hotels Pte. Ltd., seeks a skilled Executive Reception Manager to lead the Front Office team in providing exceptional guest experiences.Job DescriptionMaintain high guest service standards by focusing on delivering personalized service to every guest.Drive departmental objectives and work...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Job SummaryAmbitious and results-driven Hotel Operations Manager required to oversee the Front Office and other services at MOMENTUS HOTEL ALEXANDRA. This is a fantastic opportunity to join a dynamic team and take charge of delivering exceptional guest experiences.About YouWe are looking for an experienced professional with a proven track record in hotel...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job DescriptionWe are seeking a highly motivated and experienced Hotel Reception Manager to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring seamless check-in and check-out processes.Key Responsibilities:Manage the day-to-day operations...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job OverviewTHE SUPREME HR ADVISORY PTE. LTD. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at the Hotel Reception.


  • Singapore NSK HOTEL PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at NSK HOTEL PTE. LTD.About the RoleThe successful candidate will be responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other services rendered by operational departments.Supervise and...


  • Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Company Overview">Orchard Rendezvous Hotel, Singapore is a prestigious hotel located in the heart of the city.">About the Role">We are seeking an experienced Hotel Duty Manager to join our team. The successful candidate will be responsible for overseeing the smooth operation of the hotel's front office and other departments.">Job Description">The Hotel Duty...


  • Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Job OverviewThe Carlton City Hotel (Singapore) PTE. LTD. is seeking a highly skilled Guest Relations Officer to join our team. As a key member of the Front Office, you will be responsible for ensuring seamless operations and exceptional service delivery across Reception and the Club Lounge.


  • Singapore GP HOTEL MANAGEMENT PTE. LTD. Full time

    About GP Hotel Management PTE LTDGP Hotel Management PTE LTD is a dynamic hospitality company with a wide array of hotels and brands in Singapore. We are passionate about providing an exceptional experience for our guests and employees alike.Estimated Salary: SGD 3,000 - SGD 4,500 per monthThis competitive salary reflects the rewarding nature of this role...


  • Singapore OASIA HOTEL DOWNTOWN, SINGAPORE Full time

    About OASIA Hotel Downtown, SingaporeWe are a reputable hotel chain in the heart of Singapore, offering exceptional service and amenities to our guests.Job SummaryWe are seeking a highly motivated Guest Services Executive to join our team. As a Guest Services Executive, you will be responsible for providing exceptional customer service to our guests,...

  • Operations Manager

    3 days ago


    Singapore NSK HOTEL PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Operations Manager to oversee the day-to-day activities of our Front Office and other services. The successful candidate will ensure smooth operations, customer service satisfaction, and adherence to established standards and policies.Key Responsibilities:Supervise sections in Front Office, including reception,...


  • Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Hotel Operations Supervisor to join our team at the Carlton City Hotel in Singapore.As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of our reception and club lounge areas.


  • Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Job SummaryThis is a challenging opportunity to lead the Front Office team at Orchard Rendezvous Hotel in Singapore. As a Hotel Duty Manager, you will be responsible for directing and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the hotel.About the RoleThe successful candidate will have a...