Senior Retail Operations Manager
2 days ago
Company Overview
Hermès is a renowned luxury fashion house seeking an experienced Senior Retail Operations Manager to lead our Womens Ready-To-Wear department.
Salary: $80,000 - $110,000 per annum, depending on experience and location
Job Description
As a Senior Retail Operations Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high operational standards in our stores. Key responsibilities include:
- Developing and executing sales strategies to meet or exceed targets
- Supervising and motivating store teams to deliver exceptional customer service
- Analyzing sales data to inform business decisions and optimize store performance
- Coordinating marketing events and promotions to drive foot traffic and sales
- Maintaining store presentation and visual merchandising standards
- Fostering a positive team culture and promoting employee development
Required Skills and Qualifications
To succeed in this role, you will need:
- A minimum of 5 years' experience in retail operations, preferably in the luxury industry
- Strong leadership and communication skills
- Excellent analytical and problem-solving abilities
- Fluency in English and strong interpersonal skills
- A passion for fashion and a keen eye for detail
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary and bonus structure
- Ongoing training and development opportunities
- A generous employee discount program
- A dynamic and supportive work environment
Others
This is an exciting opportunity to join a global leader in luxury fashion and make a meaningful contribution to our success. If you are a results-driven professional with a passion for retail operations, we encourage you to apply.
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