Senior Retail Operations Manager

2 days ago


Singapore Hermès Full time

Company Overview

Hermès is a renowned luxury fashion house seeking an experienced Senior Retail Operations Manager to lead our Womens Ready-To-Wear department.

Salary: $80,000 - $110,000 per annum, depending on experience and location

Job Description

As a Senior Retail Operations Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high operational standards in our stores. Key responsibilities include:

  • Developing and executing sales strategies to meet or exceed targets
  • Supervising and motivating store teams to deliver exceptional customer service
  • Analyzing sales data to inform business decisions and optimize store performance
  • Coordinating marketing events and promotions to drive foot traffic and sales
  • Maintaining store presentation and visual merchandising standards
  • Fostering a positive team culture and promoting employee development

Required Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of 5 years' experience in retail operations, preferably in the luxury industry
  • Strong leadership and communication skills
  • Excellent analytical and problem-solving abilities
  • Fluency in English and strong interpersonal skills
  • A passion for fashion and a keen eye for detail

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A generous employee discount program
  • A dynamic and supportive work environment

Others

This is an exciting opportunity to join a global leader in luxury fashion and make a meaningful contribution to our success. If you are a results-driven professional with a passion for retail operations, we encourage you to apply.



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